Account Manager (12-Month Fixed Term Contract)

Inspired Thinking Group (ITG); Birmingham; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in print production is seeking an Account Manager for a 12-month fixed term contract in Birmingham. You will oversee project management, client interactions, and ensure quality standards in print manufacturing. The role requires strong teamwork, attention to detail, and the ability to manage multiple projects effectively. The position offers a competitive salary, a range of benefits including holidays, wellbeing initiatives, and opportunities for professional development.

Benefits

25 days’ holiday + bank holidays

Annual Wellbeing Day

Pension Scheme

Corporate Medical Cash Plan

Smart Working Options

Employee Assistance Programme

Referral scheme

Enhanced Family Friendly Leave

Qualifications

• Capable of managing multiple projects in a fast-paced environment.
• Able to prioritise workload effectively.
• Must have a positive outlook and attitude.

Responsibilities

• Manage data, artwork, and print briefs to ensure seamless workflow.
• Oversee client project meetings and lead internal discussions.
• Ensure timely invoicing and track project timelines.

Skills

Project Management

Teamwork

Client Relationship Building

Attention to Detail

Organizational Skills

Education

Experience in print manufacturing

Tools

Excel

Job description

Social network you want to login/join with:

Account Manager (12-Month Fixed Term Contract), Birmingham

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Client:

Inspired Thinking Group (ITG)

Location:

Birmingham, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

e39b56c67223

Job Views:

3

Posted:

25.06.2025

Expiry Date:

09.08.2025

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Job Description:

Please note this is a 12-Month Fixed Term Contract.

Where does this role fit in?

As a valued member of the Whitbread print production team, you will play a critical role in overseeing and executing various essential tasks that are fundamental to our operations and success:

• Managing data, artwork, and print briefs within the organisation utilising our advanced technology systems to ensure seamless workflow and communication.
• Verifying the information provided by clients meticulously to guarantee that the briefing is not only accurate but also aligns with our high standards of quality and client expectations.
• Participating actively in client project meetings, where your insights and contributions will help shape project direction and foster strong relationships with clients.
• Leading internal project meetings, taking charge of discussions and ensuring that all team members are aligned and informed of current progress and future objectives.
• Overseeing client and supplier critical path management, diligently tracking timelines and deliverables to ensure that all projects remain on schedule.
• Managing the print-on-demand solutions as well as requests for quotations (RFQs), fostering clear communication and collaboration with suppliers to facilitate smooth operations.
• Monitoring work in progress (WIP), keeping a close eye on project developments to identify any potential issues early on and ensure timely resolutions.
• Ensuring timely invoicing and completing month-end tasks, maintaining accurate financial records that support departmental and organisational goals.
• Maintaining a savings tracker to monitor cost efficiencies, providing valuable insights into budget management and resource allocation.
• Assisting the broader team with content and production tasks, demonstrating versatility and a team-oriented mindset as you support various projects and initiatives.
• Conducting site visits to verify and quality check point-of-sale (POS) deliveries, ensuring that all materials meet our stringent quality criteria prior to deployment.
• Attending press pass and quality control sessions as needed at print partners, upholding our commitment to excellence through active oversight of production processes.
• Providing comprehensive weekly reports on work in progress and ongoing or upcoming initiatives, offering transparency and updates to stakeholders regarding project status and future planning.

Requirements

What can you bring to the table?

Just have a look below, if this sounds like you it’s definitely worth putting yourself forward:

• Able to manage multiple projects in fast paced environment
• Able to prioritise workload effectively
• Must be a team player
• Experience in print manufacturing
• Able to think of innovative solutions for your client
• Ability to remain calm and confident when dealing with challenging situations
• Able to build strong relationships with both clients, colleagues and suppliers
• Methodical and extremely organised, great attention to detail
• Willingness to learn new things and new technology
• Always eager to help others
• Positive outlook and attitude
• Good Excel knowledge
• Full driving licence

Work’s a treat!

On top of a competitive salary, you can expect a whole load of perks:

• 25 days’ holiday + bank holidays– we understand the importance of you getting some down time.
• Annual Wellbeing Day – enjoy an additional day on us to look after your physical and mental wellbeing.
• Pension Scheme – helping you save towards your retirement home in the sun!
• Corporate Medical Cash Plan – claim back the cost of your medical treatments.
• Smart Working Options – spend up to 40% of your working week from home.
• So many savings– through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out.
• Employee Assistance Programme– our people are at the heart of everything we do, so if you’re happy, we’re happy.
• Cycle to Work Scheme – save on the cost of biking to work.
• Monthly Employee Awards - Employee of the Month programme with £250 bonus
• Raising money for charity including a paid Volunteer Day – we’re all about giving back… and having lots of fun in the process!
• Referral scheme– know the perfect person to join the team? You could bag £1,500 for a putting a good word in.
• Wellbeing Programme – giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions.
• Enhanced Family Friendly Leave – support for you and your family to help you navigate through the craziness of family life.

We Value Diversity

We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.

We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.

At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together.

ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other.

These include Black ITGers Together, LGBTQ+ Together, Mens Health Together, Muslims Together, Neurodiversity Together, Working Parents and Carers Together and Women In Tech Together.

What next?

If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.