Account Manager

JR United Kingdom; West of England; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to enhance customer relationships and drive sales growth. This role emphasizes meaningful interactions with clients to provide tailored solutions that improve productivity and safety. You will manage your sales area strategically, utilizing CRM tools, while enjoying a supportive team culture that fosters personal development. With extensive onboarding and performance incentives, this opportunity is perfect for those eager to make a significant impact in the construction industry. Join a company that values diversity and offers a rewarding career path.

Benefits

Private healthcare

Life insurance

Wellbeing support

6% pension contribution

Company vehicle

Laptop

Mobile phone

Performance incentives

33.5 days’ holiday

Referral reward

Qualifications

• Customer-facing or sales experience in any industry.
• Solution-oriented approach to identify customer needs.

Responsibilities

• Visiting sites and customers to understand needs.
• Managing sales area using CRM tools like Salesforce.

Skills

Customer-facing experience

Sales experience

Solution-oriented approach

Organizational skills

Proactive attitude

Resilience

Adaptability

Tools

Salesforce

Job description

Account Manager Job Description

As an Account Manager, you are the face of Hilti and the foundation of our direct sales model. This role involves meaningful interactions with customers and a consultative approach to support them in improving productivity, safety, and sustainability.

Who is Hilti?

Hilti is dedicated to innovation that enhances productivity, safety, and sustainability within the global construction industry and beyond. We foster strong customer relationships, creating products and solutions that make construction better. Our global team of 34,000 employees across more than 120 countries explores possibilities, leverages potential, owns personal development, and builds lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked among the UK's top 20 workplaces by the Great Place to Work Institute.

What does the role involve?

• Visiting sites and customers, asking open questions to understand needs, and providing tailored solutions.
• Demonstrating innovative products and software on-site.
• Developing 'focus' customers by building relationships and uncovering new business opportunities.
• Managing your sales area operationally, organizationally, and strategically using CRM tools like Salesforce.

What do we offer?

• Inclusive global team culture with growth opportunities.
• Extensive onboarding, training, and company events in Manchester.
• Performance incentives including trips to New York City, Milan, and Miami.
• Minimum 10% salary increase after two years of high performance via our Star Development Programme.
• 33.5 days’ holiday (including Bank Holidays) with optional additional days.
• Private healthcare, life insurance, wellbeing support, and a 6% pension contribution.
• Company vehicle with fuel/charging card, laptop, and mobile phone.
• £2,000 referral reward.

What you need is:

• Customer-facing or sales experience in any industry.
• A solution-oriented approach to identify customer needs and provide suitable solutions.
• Alignment with our values: commitment, teamwork, courage, and integrity.
• Resilience, adaptability, and the ability to interact with all customer levels.
• Drive, curiosity, organizational skills, and a proactive attitude.
• Essential: Full manual UK driving license; points disclosure if applicable.

Who should apply?

We welcome candidates from diverse backgrounds, including those with no prior sales or construction experience. Success depends on teamwork and ability, not background. Please apply for the role that best fits your skills, and avoid applying for multiple roles.

Application process includes uploading a CV, answering brief questions, an online assessment, and a video interview. Successful candidates will undergo interviews and a 'day-in-the-life' experience. Travel expenses are covered.

If no current roles match, we retain your details for future opportunities and keep in touch.

Hilti is an equal opportunity employer, valuing contributions regardless of sex, gender identity, race, ethnicity, sexual orientation, disability, age, religion, or family status.