Account Manager

JR United Kingdom; Wales; Remote; GBP 35,000 - 50,000; Full time

Job summary

A leading EdTech solutions provider is seeking an experienced Account Manager to oversee key commercial partnerships across Wales. This role involves strategic sales, relationship management, and influencing decision-makers within the education sector, driving the adoption of innovative digital solutions to enhance education delivery.

Qualifications

• Proven success in strategic sales, ideally within SaaS or education sectors.
• Strong knowledge of the Welsh education landscape and public procurement processes.
• Experience in complex sales cycles and public sector tendering.

Responsibilities

• Build and nurture strategic partnerships with Local Authorities and schools.
• Manage the entire sales cycle and engage with key sector stakeholders.
• Utilize CRM tools to manage pipeline and monitor customer satisfaction.

Skills

Strategic sales

Account management

Public sector business development

Stakeholder engagement

CRM and data insights

Job description

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Location: Remote (Wales-based with regular travel across the region)

An established, market-leading EdTech solutions provider is seeking an experienced Account Manager to oversee key commercial partnerships across Wales. In this high-profile role, you will lead regional strategy, manage a diverse customer base of Local Authorities and schools, and drive the adoption of innovative digital solutions that enhance education delivery.

You’ll play a vital role in influencing key decision-makers within local education ecosystems and government advisory bodies, ensuring the company remains at the forefront of EdTech innovation in Wales. This is an opportunity to combine strategic sales with relationship management, helping shape the future of education technology across the region.

Key Responsibilities:

• Build and nurture strategic partnerships
• Manage the entire sales cycle
• Influence and engage with key sector stakeholders, including government bodies and advisory panels
• Manage pre-tender activity and lead competitive tender processes
• Be the voice of the Welsh customer internally
• Collaborate cross-functionally with internal teams across customer support, marketing, and product development
• Present impactful business cases and progress reports to internal stakeholders and external clients
• Monitor customer satisfaction and account health, maintaining churn below 5%
• Utilize CRM tools and data insights to manage pipeline

Skills & Experience Required:

• Proven success in strategic sales, account management, or public sector business development, ideally within SaaS, technology, or education sectors.
• Strong knowledge of the Welsh education landscape, policy environment, and public procurement processes.
• Ability to engage, influence, and build trust with senior decision-makers.
• Experience in complex sales cycles, public sector tendering, and stakeholder engagement.
• Tech and data-literate, using CRM and data insights to inform strategies and decisions.
• Comfortable working remotely and managing a regional territory with autonomy.
• Passionate about making a tangible difference in education through technology.

This is a fantastic chance for a relationship-driven professional to take ownership of a key territory and play a critical role in transforming the digital landscape for schools and education authorities in Wales.