Account Manager

Henley Executive; Stratford-upon-Avon; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Bonus up to 10%

25 days holiday + birthday

Enhanced pension

Private medical

Gym membership

Wellbeing initiatives

Job summary

Henley Executive is seeking a Graduate Account Manager in Stratford-upon-Avon to manage a small client portfolio and learn on the job. You will build strong client relationships, liaise with stakeholders, and translate research into clear client insights.

The role includes on-the-job training, progression opportunities, and a compensation package with a base salary of £27,500 plus bonus access. Applicants should include their location on the CV and be prepared to relocate if needed.

Qualifications

• Degree educated, ideally in a Humanities subject.
• Excellent written and verbal communication skills.
• A customer-focused approach.
• Ability to digest large quantities of research and information.
• Solution-oriented problem-solving ability and collaborative working style.
• Excellent planning, scheduling and organisation skills.
• Full UK driving licence.

Responsibilities

• Manage a portfolio of accounts and be the dedicated point of contact.
• Build strong relationships and provide excellent customer service.
• Liaise with compliance schemes, customers, and third parties to ensure compliance with legislation.
• Deepen understanding of customer requirements and industries.
• Utilise research to articulate complex processes clearly to customers.
• Be proactive in identifying service improvements and supporting continuous improvement.
• Ensure all deliverables and deadlines are planned and met accurately.

Skills

Excellent communication

Customer focused

Research skills

Problem solving

Planning skills

Full UK driving licence

Education

Bachelor's degree

Job description

Account Manager Graduate

Stratford-upon-Avon

£27,500 + bonus

Are you a graduate looking for a role where you can build a career and grow within a business? We are recruiting for a Graduate Account Manager with excellent progression opportunities.

Our client, an environmental compliance business, is looking for a Graduate Account Manager to become part of their team. Full on-the-job training will be provided if you are keen to learn new skills. As Account Manager you will be responsible for a small portfolio of client accounts, honing your customer service and data/research skills.

Day-to-day, your role will entail:

• Managing a portfolio of accounts and being the dedicated point of contact
• Building strong working relationships with the customer and providing excellent customer service
• Liaising with compliance schemes, customers, and third parties to ensure compliance with a range of legislation and voluntary commitments
• Deepen your understanding of the customer requirements and industries
• Utilise research skills to articulate complex processes back to customers in a way that is easy to understand
• Be proactive in problem solving and identify service development areas, supporting continuous improvement
• Ensure that all deliverable deadlines are planned and met to a high degree of accuracy

Skills and Experience needed:

• Degree educated, ideally in a Humanities subject
• Excellent written and verbal communication skills
• A customer-focused approach
• Ability to digest large quantities of research and information
• Solution-oriented problem-solving ability and collaborative working style
• Excellent planning, scheduling and organisation skills
• Full UK driving licence

The successful candidate can expect a salary of £27,500, plus a fantastic benefits package including up to 10% bonus, 25 days' holiday plus an additional day for your birthday, enhanced pension and access to optional benefits including private medical, gym membership and wellbeing initiatives.

Please include your current location on your CV or application. Applications without a location may not be considered. If you are relocating, please state both your current location and your intended relocation area.