Account Manager

Ad Warrior Ltd; Southend-on-Sea; On-site; GBP 50,000 - 60,000; Full time

Job summary

Beanstalk Marketing, a leading B2B telemarketing agency, is seeking an Account Manager to manage a portfolio of 15 customers and shape campaign delivery to extend relationships beyond the initial term.

You will work with Marketing Managers, Sales Directors and Business Owners to generate sales leads through telemarketing and email services. The role is office-based in Southend with some remote flexibility.

Qualifications

• Minimum 2 years in a B2B Account Management role.
• Experience generating B2B sales leads and appointments via telemarketing.
• Excellent written and verbal communication; consultative approach.

Responsibilities

• Take a brief from new customers who contracted a 3-6 month trial campaign and define target business & sales proposition.
• Identify and present to the customer the target data for the campaign.
• Brief the telemarketer assigned to each account.
• Manage ongoing client communication and expectations.
• Analyse campaigns to improve data quality, messaging, and telemarketing performance.

Skills

B2B Account Management

Lead generation

Telemarketing

Communication skills

Job description

Account Manager - B2B Telemarketing Agency

Location: Southend, SS1 2BB

Salary: £50,000 - 60,000 per annum

Contract Type: Permanent - Full time

About Beanstalk

Beanstalk Marketing is a leading B2B telemarketing agency that has been delivering award-winning lead-generation campaigns since 2009.

Our clients include technology companies, start-ups, apprenticeship providers, and manufacturers such as Jacobs Engineering, Assa Abloy, and Brunel University, though most are SMEs looking to grow their businesses.

Beanstalk is officially a Great PlaceToWork® certified business. We value our staff and have an inclusive culture. We share a common goal of delivering successful telemarketing campaigns for our clients.

The Role

As an Account Manager, you will play a pivotal role in the success of the business.

You will be responsible for a portfolio of 15 customers, managing the relationship with the customer and shaping the campaign delivery to ensure we run successful lead generation campaigns, with the objective of getting customers to extend their relationship with Beanstalk, beyond their initial contract term.

Your customers will include Marketing Managers, Sales Directors, and Business Owners who want to grow their businesses and have engaged Beanstalk to provide telemarketing and email marketing services that generate sales leads.

To help our customers achieve their ambitions and to ensure we retain their business, your role will include:

• Taking a brief from new customers who have contracted a 3-6 month trial campaign about which businesses they want to target, and what their sales proposition is
• Identifying and presenting to the customer the target data to be used for the campaign
• Briefing the telemarketer assigned to each account
• Managing client communication
• Analysing campaigns to drive performance, looking at areas such as data, the sales message and the performance of the telemarketer

Skills & Experience Required

• A minimum of 2 years in a B2B Account Management role, ideally where you have managed a service, rather than a product
• An understanding of how to generate B2B Sales Leads & Appointments through telemarketing
• Excellent written and verbal communication
• A consultative approach.

This is an office-based role at our offices in central Southend. Whilst some flexibility is available for remote working, the majority of your time will need to be spent in the office, so please do not apply for this role unless you are within an easy, daily commute of Southend-on-Sea.

Benefits

• Starting salary of £35.000 - £40,000
• Campaign management bonus of £15,000 - £20,000
• Pension scheme
• 28 days' holiday
• Career Development Opportunities