Account Manager

Deliveroo; Old Woking; On-site; GBP 55,000 - 75,000; Full time

Job summary

Deliveroo is seeking a proactive Partnerships Manager to grow restaurant partnerships across Guilford, Woking and Surrey. In this role you will analyse market data to advise partners on driving higher order volumes, lead high-stakes negotiations, and collaborate with internal teams to optimise regional performance.

You will act as the local market expert, travel to partner sites, and build strong B2B relationships while communicating effectively to achieve growth targets.

Qualifications

• Significant experience managing accounts or cultivating impactful business-to-business relationships.
• Comfort with data-driven growth strategies and interpreting datasets to drive decisions.
• Strong communication and negotiation skills for partner engagement.

Responsibilities

• Grow restaurant partnerships by expanding commercial relationships in targeted areas.
• Analyse data and trends to advise partners on increasing order volumes and growth.
• Lead negotiations to renew high-value partner contracts and terms.
• Coordinate with internal teams to improve regional delivery performance and resolve bottlenecks.
• Serve as the market expert across Guilford, Woking and Surrey, travelling as needed.

Skills

Relationship management

Data analytics

Negotiation

Communication

Autonomy

Travel

Multilingual

Job description

Here’s what your day-to-day might look like:

• Grow restaurant partnerships: Maintain and expand commercial relationships with top Commuter Belt South London restaurant partners through regular face-to-face and remote consultation.
• Optimise commercial performance: Analyse operational data and industry trends to advise partners on driving higher order volumes and accelerating growth.
• Commercial negotiation: Lead commercial discussions to successfully negotiate and renew high-value partner contracts and terms.
• Drive operational efficiency: Partner with internal restaurant and rider operations teams to streamline regional delivery performance and resolve operational bottlenecks.
• Act as a local market expert: Serve as the strategic face of Deliveroo within your assigned territory, travelling across areas such as Guilford, Woking & Surrey. Proven relationship management: Significant experience managing accounts or cultivating impactful business-to-business relationships.
• Commercial and data acumen: Strong financial awareness with the ability to interpret data sets to identify growth trends and influence partner decisions.
• Strategic communication: Excellent communication and relationship-building skills, with a track record of handling partner negotiations confidently.
• Autonomy and adaptability: A self-motivated mindset with the ability to work independently, organise your time effectively, and thrive whilst being out on the road meeting partners.
• Target-driven focus: A results-oriented approach with a proven ability to achieve growth targets and deliver measurable business outcomes., Multilingual capabilities: Additional language skills are highly valued, particularly proficiency in Arabic, Spanish, Portuguese, Swahili, Mandarin, Cantonese, Urdu, Korean, Vietnamese, Thai, Japanese, or Bahasa/Malay.
• Fast-paced sector experience: Prior experience working within a dynamic, high-growth technology or commercial company., If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace-shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand-this is the team for you.

At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: Make a visible impact every day Your work directly improves experiences for customers, partners and riders. Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves.

Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best.

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.

Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.