Territory Manager

Deliveroo; Greater London; Hybrid; GBP 42,000 - 65,000; Full time

Job summary

Deliveroo is seeking a Territory Manager for London to nurture and expand our local partner network. The role is hybrid, focusing on building lasting relationships with top restaurant partners, driving performance, and expanding our London-wide selection.

You’ll lead face-to-face engagement, optimise partner operations, and collaborate with Account Managers to onboard new venues. Strong commercial sense, communication, and data skills are essential, with multilingual capabilities a bonus.

Qualifications

• Experience in commercial, sales, or hospitality environments.
• Ability to interpret data to guide partner performance.
• Excellent relationship-building with restaurant owners.

Responsibilities

• Drive local performance by engaging with partners and selling marketing solutions.
• Collaborate with restaurant partners to optimise operations and resolve issues.
• Identify new partnership opportunities and onboard them to Deliveroo.
• Act as a trusted partner and advisor to help partners scale their business.
• Share hyper-local market insights with the commercial team.

Skills

Commercial acumen

Strong communication

Data analysis

Time management

Problem solving

Tools

Excel/Google Sheets

Job description

Territory Manager, London

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we're unlocking new possibilities as one global team.

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo's marketplace-shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand-this is the team for you.

We're looking for a Territory Manager to join our London team. This is a hybrid role. In this role, you'll help us build long-lasting relationships with top local restaurant partners, drive business performance, and expand our selection across London.

Get to know our Commercial team - what drives us, how we work, and what you can expect.

What You’ll Be Doing

You'll be joining the Central London team. Central London is our heartland-spanning from Ealing to Canary Wharf and Brixton to Hampstead-home to a thriving, diverse restaurant scene featuring some of our most exciting global brands.

Here's what your day-to-day might look like:

Drive local performance: Boost partner growth through daily face-to-face engagement in your dedicated territory, selling partner marketing, advertising solutions, and on-platform visibility.

Optimise restaurant operations: Collaborate with restaurant owners to enhance operational delivery performance and resolve complex support issues with timely solutions.

Expand territory selection: Identify new partnership opportunities with top restaurants and partner with Account Managers and Business Development teams to onboard them to Deliveroo.

Cultivate partner relationships: Act as a trusted partner and ambassador for Deliveroo, providing strategic advice to help restaurant partners scale their delivery business.

Provide market insights: Act as the strategic eyes and ears on the ground, sharing hyper-local market context and food scene trends with the wider commercial team.

What You’ll Need to Thrive

Commercial acumen & initiative: Demonstrated experience in commercial, sales, or hospitality environments, with a proactive approach to building strategic B2B partnerships.

Strong communication skills: Outstanding interpersonal and relationship-building abilities, comfortable engaging with business owners face-to-face on a daily basis.

Data & analytical capability: Ability to interpret operational data and spreadsheet tools (Excel/Google Sheets) to guide partner performance and devise data-led growth strategies.

Autonomy & time management: Highly self-motivated with exceptional organizational skills, capable of managing a field-based schedule and adapting to fast-paced environments.

Problem-solving mindset: Strong analytical and critical thinking skills to diagnose operational challenges and implement effective partner solutions.

Nice to Have

Language skills: Multilingual capabilities in languages relevant to London's diverse culinary landscape (e.g., Arabic, Spanish, Portuguese, Swahili, Mandarin, Cantonese, Urdu, Korean, Vietnamese, Thai, Japanese, or Bahasa/Malay).

Why Join Us?

At Deliveroo, you'll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:

Make a visible impact every day

Your work directly improves experiences for customers, partners and riders.

Work close to the market with autonomy, pace and real responsibility.

Build a career, not just a role

Stretch yourself, develop new skills and grow as the business evolves.

Deliver together in an inclusive culture

Collaborative, values-driven teams that support how you work best.

We aim to create a fair process that lets your skills shine-our interview typically includes 3-4 stages. Find more about how we hire here.

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative , and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnic ity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment pr ocess, you'll have the opportunity to let us know once you've submitted your application. We'll share details on how to request support so we can ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!

Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you'll have the opportunity to let us know once you've submitted your application. We'll share details on how to request support so we can ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!