Account Manager

Guru Technology Limited; Northampton; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Hybrid role

Job summary

Guru Technology Limited is seeking a results-driven Senior Account Manager with a proven track record in sales and cross-selling across telecoms and IT services. The role focuses on growing existing accounts, renewing contracts, and introducing new products to customers in a hybrid, full-time setting.

You will work closely with the Senior Account Director, build durable client relationships, manage multiple initiatives, and leverage CRM reporting to drive performance while enjoying a car

Qualifications

• Minimum 4 years sales experience cross selling other products, especially phone systems and multi-product deals.
• Minimum 4 years in account management.
• Strong account management skills and ability to build long-term client relationships.
• Experience in telecoms and IT services is highly beneficial.
• Excellent communication, negotiation and presentation skills.
• Data-driven and proficient with CRM and reporting.
• Hybrid work environment and full driving license (no more than 6 points).

Responsibilities

• Cross-sell new products into existing customers and renewals to retain base.
• Manage and grow key accounts with tailored solutions.
• Collaborate with Senior Account Director and sales team to meet targets.
• Report and track performance using CRM tools.

Skills

Account management

Sales

Project management

Telecoms/IT services

Communication

Tools

CRM tools

Job description

Company Description Guru Technology Limited is a fast-growing UK telecoms and technology provider supporting nationwide businesses with mobiles, phone systems, security solutions, IT support, and high-speed broadband. Founded in 2019, the company has grown from a dining room start-up to the only 5 star rated telecoms company on Google.

Guru Technology emphasizes clear, jargon-free communication and genuine support, with flexible contract options that help organizations adapt and save in a fast-changing marketplace. The team is driven by a strong sense of purpose to become the partner of choice for SMBs, embedding themselves into clients’ operations to deliver reliable solutions and meaningful impact. The company culture values integrity, collaboration, and working toward something bigger than individual success.

Experience

• Minimum 4 years sales experience cross selling other products especially phone systems and multi product deals.
• Minimum 4 years in account management

Benefits

• Salary of between £30,000.00 to £35,000.00 PY experience dependent
• Car allowance included - £4,000 per annum.
• 21 days annual leave ( + Public Bank Holidays)
• Access to company benefits package & bonus structure (OTE unlimited, but typically base plus base)
• Opportunity to develop a career with a fast growing, ambitious and respected company
• Personal development plans
• Hybrid Role
• Team activities
• Full training provided on any new services

Qualifications

Strong Account Management skills, including building long-term client relationships and delivering tailored solutions.

Demonstrated success in Sales, including upselling and cross-selling within existing accounts.

Solid Project Management capabilities, managing multiple client initiatives, timelines, and stakeholders.

Experience in telecoms and IT services is highly beneficial.

Excellent communication, negotiation, and presentation skills, with the ability to explain technical concepts in clear, accessible language.

Data-driven mindset, comfortable with using CRM tools and reporting to track performance and opportunities.

Ability to work effectively in a hybrid environment, demonstrating initiative, accountability, and strong organizational skills.

Full driving license - No more than 6 points

OTE: Uncapped

Focus – Cross selling new products into existing customers, retention of base through renewals.

Reports to: Senior Account Director

Hours: Full time