Account Manager

Become Recruitment UK; Manchester; Hybrid; GBP 38,000 - 52,000; Full time

Job summary

Become Recruitment UK in Manchester is seeking an Account Manager to join their expanding team in a hybrid setup. You will build strong client relationships, manage projects, and coordinate internal teams to deliver on commitments across the print, packaging and labels sector.

You will liaise with multiple client departments, update customers via dashboard systems and help retain and grow accounts, while onboarding new clients and exploring new opportunities.

Qualifications

• Experience in agency environments with client relationship focus.
• Strong communication and project delivery mindset.
• Customer-centric approach and proactive problem solving.

Responsibilities

• Manage multiple clients in print/packaging sectors, coordinated with internal teams.
• Generate and present client updates using dashboard systems.
• Ensure projects are delivered on time and on brief, while growing accounts.
• Onboard new clients and identify long-term growth opportunities.

Job description

Established organisation, based in Manchester city centre which is experiencing a period of exciting growth is looking for an Account Manager to join their expanding team! Hybrid working.

This is a unique opportunity for someone with an agency background to join a company where building client relationships, project delivery, communication, and strong customer mind-set are key!

Working alongside the Client Director, you will stay close to the client, communicate clearly, prepare reporting, co-ordinate internal teams and make sure you deliver on client commitments.

You will manage multiple clients within the print, packaging and label industry, you will be supported by the Account Executives and Admin teams, leaving you time to build customer relationships, update customers by using the dashboard systems and help retain clients as well as unlocking long-term growth.

Your role will involve liaising with many external client departments such as purchasing, operations and stakeholders to make sure you're talking to the right contacts, as well as making sure projects are delivered on-time and on-brief.

As well as retaining existing clients, your role will be to explore new opportunities and develop those clients, as well as onboarding any new customers.

Key qualities required for this role include...

• Building rapport naturally
• Developing relationships
• Communicating effectively & confidently
• Asking good questions
• Keeping people updated
• Reporting any issues
• Organised
• Presenting

This role is open to people from creative & design agency backgrounds, as well as technology, logistics, manufacturing, retail, consumer brands, and fast-moving service-led businesses.

This role is hybrid with working hours that would suit anyone who has school drop-offs or commitments in the mornings. please ask for more details.

Excellent opportunity to join an organisation during an exciting growth period that offers something different to a normal agency environment!