Account Executive

Become Recruitment; Manchester; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Hybrid working

Career progression to Account Manager

Job summary

Become Recruitment in Manchester is seeking an Account Executive to join the growing team in a hybrid role. You will keep customer orders moving from brief through to delivery, entering and checking information in internal systems, tracking progress, and ensuring a great customer experience.

You’ll work closely with Account Managers and liaise with Operations & Production, coordinating orders, updating systems, and keeping projects on track.

Qualifications

• Experience in agency/customer service environments preferred.
• Strong attention to detail and ability to meet deadlines.
• Experience coordinating orders and using internal systems.

Responsibilities

• Maintain order flow from brief to delivery.
• Enter and verify order data in internal systems.
• Coordinate with Account Managers and Operations to ensure on-time delivery.

Skills

Customer service

Order processing

Data entry

Communication

Tools

ERP/CRM systems

Job description

Expanding, established company based in Manchester city centre is looking for an Account Executive to join its growing team! Hybrid working.

This role is customer focused, where you'll be keeping customer orders moving from initial brief through to delivery. Using the internal systems, you'll be entering & checking information, updating the systems, tracking progress, and making sure the clients have a great customer experience.

You’ll be working closely with the Account Managers, supporting them day-to-day, as well as liaising with the Operations & Production teams. Excellent communication skills are key as you will be co-ordinating & processing orders as well as updating the systems and keeping everything on-track.

This role would suit someone from an agency background who is deadline driven, has excellent attention to detail, good focus on quality, customer-first mentality and being able to flag any issues which need solving. You will track projects & workflow from initial brief through to final delivery, making sure you know where it's up to and where they need to go next.

Strong organisation & communication skills are essential for this role, as well as being able to use automated workflow systems and make sure order entries & outputs are accurate.

Working in this expanding print, label & packaging environment, training & development will be provided, along with a clear career progression route up to Account Manager level. If you are ambitious, customer focused and want to grow, then this could be the perfect role for you!

This role is open to people from creative & design agency backgrounds, as well as technology, logistics, manufacturing, retail, consumer brands, and fast-moving service-led businesses.

This is a hybrid role with working hours that would suit anyone who has school drop-offs or commitments in the mornings. Please ask for more details.

Excellent opportunity to join an organisation during an exciting growth period that offers something different to a normal agency environment!