Account Manager

This Is Prime Limited; Manchester; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Base salary £30k-£35k

Uncapped commission

AM→Senior AM progression

Job summary

This Is Prime Limited in Manchester is seeking an Account Manager to own a portfolio of B2B client accounts, focusing on retention, renewals and growth. You will lead client reviews, use data to demonstrate value, and work with internal teams to resolve issues and drive account plans.

A clear progression path to Senior Account Manager exists, with generous base salary and uncapped commission. Join a collaborative, fast-paced team in the city centre.

Qualifications

• 1–2+ years in Account Management, ideally with B2B portfolio retention/renewals.
• Strong commercial mindset, able to quantify value and lead commercial conversations.
• Excellent relationship-builder; organized, proactive and ownership-focused from day-to-day to renewal.
• Experience in B2B commercial services, lead generation, sales or marketing environments.

Responsibilities

• Own a portfolio of client accounts, building relationships and leading retention and renewal conversations.
• Run regular client reviews using performance data and reporting to show value and shape account plans.
• Identify upsell opportunities and coordinate internal delivery teams while managing client issues and escalations.

Skills

Relationship building

Retention & renewals

Account management

Sales mindset

Tools

Salesforce

Job description

• Join a growing B2B commercial services business, managing a portfolio of clients and taking ownership of retention, client satisfaction and commercial growth.
• 5 days per week in the city centre, working closely with the wider team in a collaborative, fast-paced environment.
• Take ownership of a commercially valuable portfolio, with a clear Account Manager → Senior Account Manager progression path.

What You'll Be Doing

• Own a portfolio of client accounts, building strong relationships and leading retention and renewal conversations.
• Run regular client reviews, using performance data and reporting to demonstrate value, identify opportunities and shape account plans.
• Identify opportunities for upselling and account growth, while coordinating internal delivery teams and proactively managing client issues and escalations.

What We're Looking For

• 1–2+ years' experience in Account Management, ideally managing a portfolio of B2B clients with responsibility for retention, renewals and account growth.
• Strong commercial mindset, with the ability to understand client metrics, communicate value and confidently lead commercial conversations.
• Excellent relationship-builder who is organised, proactive and comfortable taking ownership of client accounts from day-to-day management through to renewal.
• Previous experience within a similar B2B commercial services, lead generation, sales or marketing environment.
• Experience managing accounts where client retention, delivery performance and upselling are key measures of success.
• Experience with Salesforce, account planning, client reporting and using data to influence commercial decisions.

Why Join?

• £30,000–£35,000 base + uncapped commission, with realistic first-year commission of £5,000–£10,000.
• Clear AM → Senior AM progression, with dedicated sales and account management training and coaching.
• Join a supportive, informal team where you'll have genuine ownership of your accounts and the opportunity to develop commercially valuable client relationships.