Account Manager

SupplyWell; Liverpool; Hybrid; GBP 31,000 - 34,000; Full time

Job summary

SupplyWell is seeking an experienced Account Manager to enhance their platform's usage in the education sector. This hybrid remote role focuses on building relationships with schools and educators to drive growth. Ideal candidates will have a strong background in B2B account management and a passion for improving education.

Benefits

Private health insurance

Extra day off for your birthday

Share-option scheme

25 days holiday plus additional wellbeing days

Annual CPD budget

Qualifications

• 2-4+ years' experience in B2B account management, ideally in EdTech or SaaS.
• Experience within the education industry is a must.
• Able to manage a portfolio of 30+ accounts effectively.

Responsibilities

• Grow usage and revenue across your portfolio of schools.
• Build long-term partnerships with headteachers and business managers.
• Nurture and retain the educator community.

Skills

Strategic thinking

Relationship building

Data literacy

Communication

Job description

Direct message the job poster from SupplyWell

Job Title: Account Manager

Location: Liverpool, United Kingdom (Hybrid Remote)

Company: SupplyWell

About SupplyWell

SupplyWell is a Liverpool born tech company on a mission to make supply teaching fairer, more efficient, and more rewarding. Our platform cuts admin, pays educators more, saves schools money, and is scaling rapidly with ambitious growth plans over the next two years.

The Opportunity

We’re looking for an experienced and driven Account Manager to join our team. You’ll be responsible for managing and growing a portfolio of schools and supply educators, with the goal of increasing the number of teaching days booked each week. This role is perfect for someone who thrives in a fast-paced, high-growth environment and is passionate about making a difference in education.

Key Responsibilities

• Grow usage and revenue (“days booked”) across your portfolio of schools
• Build strategic, long-term partnerships with headteachers and business managers
• Nurture, support, and retain our educator community—ensuring a high level of engagement and repeat bookings
• Analyse booking data to identify trends, fill-rate gaps, and churn risks, and take appropriate actions
• Collaborate with internal teams including Sales, Product, and Marketing to improve offerings and user experience

About You

• 2–4+ years’ experience in B2B account management—experience in EdTech, SaaS, or recruitment is highly desirable
• Experience within the education industry is a must
• Commercially minded with strong strategic thinking and relationship-building skills
• Able to manage a portfolio of 30+ accounts effectively
• Data-literate: confident using CRMs and dashboards to guide decision-making
• A clear communicator with a problem-solving mindset and a strong focus on client success

What’s In It For You

• Competitive base salary plus uncapped performance bonus
• Private health insurance
• Extra day off for your birthday
• Flexible hybrid working: Liverpool HQ or home-based
• Share-option scheme – be part of our growth and success
• 25 days holiday plus additional wellbeing days
• Annual CPD budget to support your professional development

How to Apply

If you’re ready to make an impact and help us shape the future of supply education, we’d love to hear from you. Apply now or email your CV to [e-mail]

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Industries

  Education and Staffing and Recruiting

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