Account Manager

TN United Kingdom; Littlehampton; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic sales professional to drive growth in the UK and Ireland. This role involves identifying and pursuing new sales opportunities while enhancing customer satisfaction. The ideal candidate will have a strong background in semiconductor sales, excellent communication skills, and a knack for problem-solving. You will collaborate with various teams to ensure customer needs are met and will have the opportunity to travel to support clients. Join a forward-thinking company that values innovation and teamwork, and make a significant impact in the high-tech sector.

Qualifications

• Minimum of 5+ years in semiconductor equipment or component sales.
• Proven experience in supporting high-tech accounts.

Responsibilities

• Identify and pursue sales opportunities at existing and new accounts.
• Support distributors in identifying and pursuing sales opportunities.
• Collaborate with marketing and engineering teams to resolve customer issues.

Skills

Sales aptitude

Knowledge of thin film processes

Excellent communication skills

Organizational skills

Proficiency in Windows and Office Suite

Problem-solving skills

Education

Bachelor's degree in Electronic Engineering

Tools

CRM systems

Job description

Job Description

Social network you want to login/join with:

The role involves prospecting and penetrating existing and new accounts within the UK and Ireland to identify and pursue product and service opportunities. Responsibilities include managing all aspects of sales and support activities at these accounts, increasing sales revenues, and enhancing customer satisfaction. Travel may be required to support customers.

Essential Responsibilities

1. Identify, qualify, and pursue sales opportunities at existing and new accounts within the assigned area.
2. Coordinate activities to increase sales and maintain high customer satisfaction levels.
3. Support distributors in identifying, qualifying, and pursuing sales opportunities.
4. Engage with all levels of assigned accounts face-to-face to gain firsthand knowledge of customer issues.
5. Produce quotations and process orders for all sales activities at assigned accounts.
6. Provide initial technical support at accounts.
7. Arrange for advanced support from relevant departments such as customer service, applications, engineering, and marketing.
8. Develop account profiles, including competitive positioning, sales volume, opportunities, and decision makers.
9. Update account strategies and tactics regularly.
10. Forecast sales following AE processes and procedures.
11. Collaborate with marketing and engineering teams to respond quickly to opportunities and resolve customer issues.
12. Travel as necessary to perform duties effectively for remote customers.
13. Perform other duties as assigned.

Work Environment

Work primarily in a standard office environment using typical office equipment. Local travel of approximately 20-40% is expected.

Skills

• Proven sales aptitude with strategic and tactical skills.
• Good knowledge of thin film, semiconductor, and advanced coatings processes.
• Excellent communication skills in writing, phone, and presentations.
• Strong organizational skills with attention to detail.
• Ability to condense information into actionable lists.
• Strong follow-up skills.
• Team player mentality.
• Problem-solving skills and conflict management abilities.
• Proficiency in Windows, Excel, Word, PowerPoint, and CRM systems.
• Ability to understand and relate technical product and process specifications.

Experience

Minimum of 5+ years in semiconductor equipment or component sales, preferably in power electronics for plasma-based vacuum applications. Proven experience in supporting high-tech accounts, with a strong knowledge of the thin film industry, semiconductor, or advanced coatings. Experience with vacuum science and plasma processing systems is preferred.

Education

Bachelor's degree in Electronic Engineering, BSEE, or equivalent education and/or experience.