Account Manager

WEL Group

Leeds

On-site

GBP 31,500 - 38,500

Full time

14 days+

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Benefits offered by this job

Competitive salary

Training opportunities

Dynamic team environment

Growth and development possibilities

Job summary

A leading promotional merchandise company based in Leeds is seeking an experienced Account Manager to enhance client relationships and drive business growth. You will manage orders, collaborate with teams, and ensure timely delivery of tailored solutions to clients. Ideal candidates will possess strong communication and organizational skills, with a background in account management. This role offers a competitive salary up to £35k, a supportive team environment, and opportunities for professional growth within the organization.

Qualifications

Experience in Account Management, preferably in the promotional merchandise sector.
Strong communication skills, both verbal and written.
Detail-oriented and organised, capable of managing multiple projects.
Effective problem-solving skills to ensure client satisfaction.
Ability to work collaboratively in a fast-paced environment.

Responsibilities

Manage and develop relationships with key client accounts.
Understand client promotional requirements and deliver tailored solutions.
Oversee order processes and ensure timely delivery.
Maintain accurate records of client communications.
Identify upselling and cross-selling opportunities.

Skills

Account Management

Communication Skills

Organisational Skills

Problem-Solving

Team Collaboration

Job description

Location: Leeds
Salary: Up to £35k (DOE)
Working Hours: Monday to Friday, 8am to 4pm

Are you an experienced Account Manager looking for a new challenge in a fast-growing, dynamic industry?
Do you have a passion for building strong client relationships and delivering excellent service? If so, we want to hear from you!

About Us:
We are currently working with a rapidly growing promotional merchandise business based in Leeds, providing top-quality branded products to a diverse range of clients. As our business continues to expand, were looking for an experienced Account Manager to join our team. Youll play a key role in managing client accounts, ensuring the smooth delivery of products, and helping to grow our client base.

Key Responsibilities

Manage and develop relationships with key client accounts, ensuring their needs are met to the highest standard.
Work closely with clients to understand their promotional requirements and provide tailored solutions.
Oversee the order process from start to finish, liaising with suppliers and ensuring timely delivery.
Maintain accurate records of client communications and project progress.
Collaborate with the wider team to ensure the successful execution of campaigns and promotional activities.
Identify opportunities to upsell and cross-sell services, contributing to business growth.

The Ideal Candidate

Experience in Account Management: A strong background in account management is essential. Experience in the promotional merchandise industry would be ideal, but were also willing to train someone with solid account management skills from another sector.
Strong Communication Skills: Youll be the first point of contact for clients, so excellent verbal and written communication skills are a must.
Organised and Detail-Oriented: Youll be managing multiple projects at once, so the ability to stay organised and manage priorities effectively is key.
Problem-Solver: Able to resolve issues quickly and efficiently while keeping clients satisfied.
Team Player: Comfortable working in a fast-paced, collaborative environment.

What We Offer