Account Manager

Vuba Chemical Innovations Limited; Hull and East Yorkshire; On-site; GBP 30,000 - 45,000; Full time

Job summary

Vuba Surfaces in Hull is seeking an Account Manager who thrives on turning great relationships into measurable results. You’ll own and grow your portfolio, meet sales targets, and collaborate with internal teams to deliver a premium customer experience.

You’ll build trusted partnerships, translate customer needs into clear recommendations, and maintain accurate records to support forecasting. If you’re proactive, organised and passionate about service, this is for you.

Qualifications

• Experience in account management, sales, customer success, or closely related roles.
• Comfortable working towards targets and using data to guide decisions.
• Clear verbal and written communication.

Responsibilities

• Own and grow your portfolio by managing relationships with existing customers and identifying opportunities to expand.
• Meet agreed sales targets through proactive account planning, pipeline management and consistent follow-through.
• Build strong stakeholder relationships with decision-makers, influencers and internal teams to deliver a smooth customer journey.
• Understand customer needs and translate them into clear recommendations, timelines and next steps.
• Coordinate effectively across the business to ensure customers receive accurate information and great service at every stage.
• Respond quickly and confidently to enquiries, issues and requests, maintaining professional communication.
• Maintain accurate records of activity, proposals and outcomes to support forecasting and reporting.
• Represent the brand with confidence, reflecting a customer-first approach and high standard of communication.

Skills

Relationship-building

Commercial awareness

Planning

Problem-solving

Professional communication

Job description

Are you an Account Manager who thrives on turning great relationships into measurable results? If you’re energised by client conversations, confident with targets, and motivated by delivering a premium experience, this role at Vuba Surfaces is a fantastic opportunity to make your mark.

Based in Hull, you’ll play a key role in strengthening existing accounts, developing new business opportunities, and ensuring customers feel fully supported—before, during and after every project. This isn’t a tick-box sales role. It’s about partnering, problem-solving, and showing up for customers in a way that earns loyalty.

What you’ll be doing

• Own and grow your portfolio by managing relationships with existing customers and identifying opportunities to expand.
• Meet agreed sales targets through proactive account planning, pipeline management and consistent follow-through.
• Build strong stakeholder relationships with decision-makers, influencers and internal teams to deliver a smooth customer journey.
• Understand customer needs and translate them into clear recommendations, timelines and next steps.
• Coordinate effectively across the business to ensure customers receive accurate information and great service at every stage.
• Respond quickly and confidently to enquiries, issues and requests—keeping communication professional and engaging.
• Maintain accurate records of activity, proposals and outcomes to support forecasting and reporting.
• Represent the brand with confidence, reflecting a customer-first approach and a high standard of communication.

Why you’ll enjoy this role

Because you’ll be working in an environment where ambition is real and growth is visible. You’ll be surrounded by a team that takes quality seriously, moves quickly, and genuinely wants customers to feel proud of what they’ve chosen.

You’ll also have plenty of variety: from meaningful customer conversations to shaping account plans, building momentum and ensuring relationships keep moving forward. If you enjoy a role where you can combine structure with personal touch, you’ll feel at home here.

Who you are

• You have experience in account management, sales, customer success, or a closely related role.
• You’re comfortable working towards targets and using data to guide your decisions.
• You communicate clearly and confidently—both verbally and in writing.
• You build rapport naturally and can adapt your approach depending on who you’re speaking to.
• You’re organised, proactive and consistent with follow-up.
• You understand that great service is part of winning—every time.

Don’t worry if you haven’t worked in surfaces before. If you can bring strong account management capability, professionalism, and a genuine customer focus, you’ll be supported to succeed.

Key skills we’re looking for

• Relationship-building with the ability to influence and maintain trust
• Commercial awareness and understanding of how accounts drive growth
• Planning and prioritisation to keep pipeline moving
• Problem-solving with a calm, solutions-led approach
• Professional communication that reflects a premium brand

What success looks like in your first months

• Quickly building rapport with customers and internal stakeholders
• Understanding the portfolio and identifying clear opportunities
• Putting effective account plans in place and working them consistently
• Delivering strong engagement, follow-up, and next steps
• Contributing to a customer experience that feels responsive, accurate and confident

About Vuba

Join One of the UK’s Fastest Growing Manufacturers – The Vuba Journey Has Only Just Begun

Founded in 2009 by entrepreneur Sean Scott, Vuba has grown from an ambitious start-up into one of the UK’s fastest growing manufacturing businesses. Driven by innovation, investment and an unwavering commitment to quality, we’ve built a reputation as a global leader in resin surfacing products and specialist construction materials.

Our headquarters are located in Hull’s vibrant Fruit Market, supported by a growing network of specialist facilities across the UK. This includes our National Production & Distribution Centre in Melton, Easihold Production & Distribution Centre in Beverley, Research & Development Centre in Beverley, Aggregate Processing Facility in Goole, and Regional Distribution Centres in Birstall and Bridgwater. Internationally, our Americas Distribution Centre in Virginia supports our rapidly expanding presence across North America, alongside our operations in the Middle East and our worldwide distribution network.

Over the past two years, we’ve invested more than £5 million into new manufacturing facilities, automation, research, technology and distribution infrastructure. Every investment has one goal: delivering industry-leading products, exceptional customer service and a world-class experience for our customers.

Proudly manufacturing in Britain, Vuba products are now trusted in more than 60 countries across North and South America, Europe, the Middle East, Australia and beyond. As global demand continues to accelerate, so does our ambition.

Our growth speaks for itself. Revenue has increased from £15 million in 2021 to £28 million in 2024, with the business on track to achieve £70 million in revenue during 2026. Backed by a passionate team and a social media audience of more than one million people, Vuba has become one of the most recognised brands in our industry.

Our Awards

• Back-to-back King’s Awards for Enterprise:
• International Trade (2026)
• Financial Times – Fastest Growing Manufacturer in Europe
• Financial Times – FT1000 Europe’s Fastest Growing Companies
• FEBE Top 100 Fastest Growing Companies (five consecutive years)
• The Sunday Times Top 100 Fastest Growing Businesses
• YouTube Creator Award

Why Join Vuba?

We’re building more than a business—we’re building a team of ambitious people who want to make an impact.
Whether you’re an experienced professional looking for your next challenge or a young, ambitious individual ready to launch your career, you’ll find genuine opportunities to develop, grow and progress with us. We value people who are driven, adaptable, curious and willing to challenge the norm.

If you’re looking to be part of a business that’s investing, expanding and shaping the future of British manufacturing, we’d love to hear from you.

At Vuba, we don’t just offer jobs—we build careers. If you’re ready to work hard, think differently, embrace opportunity and be part of something extraordinary, your future starts here.