Account Manager

Skilled Careers; Greater London; On-site; GBP 72,000 - 88,000; Full time

Job summary

Skilled Careers in London seeks an Account Manager to oversee daily FM service delivery at a high-profile data centre in Chiswick, West London. You will manage engineering teams, subcontractors, PPM and reactive maintenance, and ensure compliance and client satisfaction.

This permanent role offers a clear path to long-term progression within a well-established FM company, with strong focus on performance, KPI monitoring, and delivering high standards in a demanding environment.

Qualifications

• Previous experience as an Account Manager / Contract Manager within FM
• Strong hard FM / M&E background
• Experience managing engineering teams and subcontractors
• Strong understanding of PPM, reactive maintenance and compliance
• Excellent client-facing and communication skills
• Commercial awareness and experience managing budgets
• Experience within a data centre or critical environment would be highly advantageous
• Strong leadership and organisational skills
• Ability to work under pressure and manage multiple priorities

Responsibilities

• Managing the day-to-day FM service delivery across the data centre.
• Leading and supporting engineering and facilities teams.
• Managing PPM and reactive maintenance delivery.
• Ensuring statutory compliance and Health & Safety standards are maintained.
• Managing subcontractors and specialist contractors.
• Monitoring KPIs, SLAs and client requirements.
• Building and maintaining strong client relationships.
• Managing budgets, costs and additional works.
• Producing reports and attending client meetings.
• Identifying opportunities to improve service delivery.
• Ensuring the site is maintained to a consistently high standard.

Skills

FM account management

M&E knowledge

team management

PPM & reactive maintenance

budgeting

client facing

data centre experience

leadership

Job description

Account Manager Data Centre Temp to Perm
Chiswick, West London
Perm - Upto - £80,000 / Temp-to-Perm - £41.50
Monday Friday Full-Time

We are currently recruiting for an experienced Account Manager to join a fantastic Facilities Management business, working on a high-profile data centre site in Chiswick.

This is a great opportunity to join a well-established and highly regarded company that genuinely invests in its people, offering the successful candidate a clear route into a long-term permanent position.

The Role

As Account Manager, you will take responsibility for the day-to-day delivery of FM services across the site, ensuring excellent operational performance and maintaining a strong relationship with the client.

Key responsibilities will include:

• Managing the day-to-day FM service delivery across the data centre.
• Leading and supporting engineering and facilities teams.
• Managing PPM and reactive maintenance delivery.
• Ensuring statutory compliance and Health & Safety standards are maintained.
• Managing subcontractors and specialist contractors.
• Monitoring KPIs, SLAs and client requirements.
• Building and maintaining strong client relationships.
• Managing budgets, costs and additional works.
• Producing reports and attending client meetings.
• Identifying opportunities to improve service delivery.
• Ensuring the site is maintained to a consistently high standard.

What We're Looking For

Previous experience as an Account Manager / Contract Manager within FM
Strong hard FM / M&E background
Experience managing engineering teams and subcontractors
Strong understanding of PPM, reactive maintenance and compliance
Excellent client-facing and communication skills
Commercial awareness and experience managing budgets
Experience within a data centre or critical environment would be highly advantageous
Strong leadership and organisational skills
Ability to work under pressure and manage multiple priorities

Why Apply

Temp-to-perm opportunity
Join a great, established FM company
Work within a high-profile critical environment
Excellent long-term career prospects
Opportunity to make a real impact on the account
Strong team and professional working environment