Account Manager

Office Hub; Greater London; On-site; GBP 25,000 - 45,000; Full time

Benefits offered by this job

Additional commission and incentives

Learn real estate and sales skills

Office in Holborn

Job summary

Office Hub in the UK is expanding its team in Holborn. As a flexpert, you will handle inbound tenant enquiries, book tours, qualify leads, and manage your sales pipeline with CRM discipline. You will deliver excellent customer service, learn the business, and grow with a dynamic, international growth company.

You will thrive on communication, curiosity, energy, and integrity, while negotiating with clients and partners and contributing to team success every day.

Qualifications

• Excellent communication skills required.
• Phone-based outreach and customer service experience beneficial.
• Curiosity and willingness to learn new skills.

Responsibilities

• Assist with inbound enquiries from tenants seeking office space.
• Book tours for clients to inspect workspace locations.
• Qualify leads and update CRM with information and notes.

Skills

Communication skills

Phone sales

Curiosity/learnability

Enthusiastic/positive

Integrity

Problem solving

Team player

Tools

CRM software

Microsoft Office

Job description

Office Hub is the world's leading marketplace for flexible workspaces - from coworking hubs to serviced offices and shared spaces. Proptech is our game; our cutting-edge platform combined with next-level customer service has made us the ultimate disruptor in the real estate industry.

With teams across Sydney, Singapore, London, Dallas, Amsterdam, Dublin, Karachi and Bangalore, we've helped over 600,000 companies find their dream office spaces... And we're just getting started!

What is the opportunity?

This is a unique opportunity to join our small but growing UK team at the most exciting time of our global business journey. As one of our flexperts, you'll be working across inbound opportunities with one mission in mind: help tenants find the perfect office space. You'll be mega busy but you will learn and laugh everyday!

After complete training, you will be set to succeed doing the following:

• Assist with enquiries from people that are looking for office space
• Book tours for clients to inspect suitable workspace locations
• Champion our CRM and qualify leads, update information and leave feedback
• Manage your own pipeline - identify business opportunities and monitor all stages of the sales process
• Drive engagement from both clients and partners by chasing feedback, updates and deals
• Oversee negotiations and think on your feet to overcome objections
• Deliver 5-star customer service every time - we want to hear your smile over the phone

Who are we looking for?

• You have excellent communication skills
• You are a phone warrior and keyboard ninja
• You are naturally curious and want to learn
• You are a good cheerleader: enthusiastic, positive and passionate
• You demonstrate personal and professional integrity through resilience, ethics and values
• You bring problem-solving, ideas and creativity
• You are always on the winning team

Bonus Points For:

• Competitive spirit
• Good sense of humour

What are the perks?

• Additional commission and incentives
• Learn business, commercial real estate and sales where it's all happening
• Work from modern offices in Holborn
• Join a young, dynamic team
• Regular celebrations, partner events and team trips
• Plenty of opportunity to advance and grow a career in an international growth company and booming industry

A bit more about us?

Office Hub came to life in 2014 to provide tenants and workspaces with independent expertise, genuine advice and a bit of light-hearted banter every now and again as we make the perfect match between tenants and workspaces. We've been likened to Airbnb, we've been dubbed the Tinder of office spaces - whichever way you look at it, we're not your usual commercial brokers.