Account Manager

Browne Fairchild | Retained Executive Search; Greater London; On-site; GBP 55,000 - 85,000; Full time

Job summary

Browne Fairchild in London seeks an established, design-led commercial furniture specialist to own client relationships with architects, interior designers and corporate clients. You will source solutions across international manufacturers, manage quotations, develop proposals and close opportunities with commercial ambition.

You’ll join Clerkenwell showroom team, collaborating with suppliers and colleagues to deliver design-led, high-value projects and growth across key accounts.

Qualifications

• Experience in commercial office furniture or contract furniture industry.
• Strong product knowledge including specifications and supplier relationships.
• Experience working with architects, interior designers or corporate clients.
• Demonstrated contribution to sales revenue, account growth or project wins.
• Confidence discussing technical requirements, specifications and commercial proposals.
• Excellent organization and customer relationship skills.

Responsibilities

• Manage and develop relationships with existing clients, architects and interior design practices.
• Identify opportunities to increase revenue and expand existing accounts.
• Build relationships with new contacts within established client organisations.
• Understand project briefs and recommend suitable commercial furniture solutions.
• Prepare quotations, coordinate specifications and develop competitive proposals.
• Work closely with manufacturers and suppliers to deliver projects.
• Attend client meetings, showroom presentations and industry events.
• Take commercial ownership of opportunities from enquiry to conversion.

Skills

Furniture knowledge

Relationship management

Sales growth

Job description

You know the products. You understand the clients. Now it's time to own the relationships.

You've built your experience in the commercial furniture industry. You understand manufacturers, specifications, quotations and what it takes to deliver successful projects.

Perhaps you're already managing important client relationships. Perhaps you're in a senior sales support or commercially focused role, contributing to significant revenue but ready for greater responsibility and recognition.

This could be the opportunity you've been working towards.

Browne Fairchild is recruiting for an established, design-led commercial furniture specialist operating at the heart of London's architecture and interiors community.

With a strong reputation, an extensive international supplier network and the backing of a well-established British group, the business works with leading architects, interior designers and corporate clients to deliver exceptional furniture solutions.

Based in its Clerkenwell showroom, you'll join a knowledgeable, collaborative team where product expertise, relationships and commercial ambition go hand in hand.

The opportunity

This isn't simply about maintaining accounts or processing orders.

It's about taking ownership of client relationships, understanding their evolving requirements and identifying opportunities to grow the business.

You'll work with an established network of clients and industry contacts, helping architects, designers and corporate customers source furniture solutions that combine design, functionality, quality and commercial value.

With the freedom to recommend products from a wide range of international manufacturers, you'll be able to offer genuinely tailored solutions rather than being restricted to a single brand.

Your responsibilities will include:

• Managing and developing relationships with existing clients, architects and interior design practices.
• Identifying opportunities to increase revenue and expand existing accounts.
• Building relationships with new contacts within established client organisations.
• Understanding project briefs and recommending suitable commercial furniture solutions.
• Preparing quotations, coordinating specifications and developing commercially competitive proposals.
• Working closely with manufacturers and suppliers to deliver successful projects.
• Attending client meetings, showroom presentations and industry events.
• Taking commercial ownership of opportunities from initial enquiry through to successful conversion.

What we're looking for

We're particularly interested in people currently working within commercial furniture dealerships, including experienced Sales Support Executives, Sales Coordinators, Account Executives and developing Account Managers who are ready for the next stage of their careers.

We'll also consider candidates from commercial furniture manufacturers, provided they bring strong knowledge of the wider furniture market and an understanding of multiple brands and suppliers.

You'll ideally bring:

• Experience within the commercial office furniture or contract furniture industry.
• Strong product knowledge, including furniture specifications, manufacturers and supplier relationships.
• Experience working with architects, interior designers or corporate clients.
• A demonstrable contribution to sales revenue, account growth or successful project wins.
• Confidence discussing technical requirements, specifications and commercial proposals.
• Excellent organisation, attention to detail and customer relationship skills.
• The ambition to develop your commercial responsibilities and increase your earnings through performance.

You don't necessarily need the Account Manager title already.

Why consider this opportunity?

You'll be joining a specialist business with the credibility, supplier relationships and established client connections to support your success.

You'll have access to an impressive range of furniture brands, the opportunity to work on interesting commercial interior projects and the freedom to develop your own approach to growing accounts.

Importantly, you'll be part of a close-knit, experienced team that values collaboration, technical expertise and delivering outstanding results for clients.

There is also a performance-related commission structure, recognising the contribution you make to the business.

The next step

If you've developed strong commercial furniture knowledge, proven your ability to generate revenue and feel ready for a role where your relationships, judgement and commercial contribution carry greater weight, we'd like to hear from you.