Account Manager

Project Merchandise; Greater London; Hybride; GBP 35 000 - 43 000; Plein temps

Avantages offerts par ce poste

Westfield Health cash plan

Discounts platform

Auto-enrol pension plan with company 3

EAP

Résumé du poste

Project Merchandise is a dynamic, growing provider of sustainable promotional merchandise, now seeking an Account Manager to join our Sales team. You will manage existing client relationships, handle inbound leads, coordinate suppliers, and source products to deliver a high-quality client experience aligned with our sustainability goals.

You’ll work across account management, supplier coordination and product sourcing, with hands-on involvement in pricing, briefs and presentations.

Qualifications

• At least 3 years experience in the promotional merchandise industry.
• Strong communication and organisation skills.
• Proactive and positive attitude.
• Enjoy working collaboratively within a team.
• Confidence managing multiple projects and priorities.
• Genuine interest in sustainability and responsible sourcing.
• Proficiency in Excel and PowerPoint.
• Willingness to learn and develop within the promotional merchandise industry.
• BPMA Level 1 training is completed.

Responsabilités

• Managing and growing existing business.
• Dealing with inbound leads.
• Supporting clients through the merchandise journey from brief through to delivery.
• Collecting supplier information and supporting product sourcing where relevant.
• Obtaining pricing and supporting website product updates.
• Creating and presenting product ideas aligned to client brief and budgets.
• Supporting supplier communication and coordination.
• Staying up to date with new products, trends, and industry developments.
• Maintaining strong organisation across projects, quotes, and internal systems.
• Supporting with operational and administrative tasks where required.
• Learning about sustainable sourcing, products, and industry best practice.
• Complete BPMA Level 1 training.

Connaissances

communication

organization

proactive attitude

team collaboration

Excel

PowerPoint

Formation

BPMA Level 1 training

Outils

Excel

PowerPoint

Description du poste

35,000; OTE - Up to an additional £8,000

Hybrid, with 1 day a week in central London (once a month dependent on location)

08:30 - 17:00

About Project Merchandise:

We believe brands deserve better than trashy merch, so we’re here to help their promotions be more sustainable. Sustainable merch just makes sense, which is why we have curated our entire collection using responsible values, branding only the most consciously created items.

It’s this kind of thinking that helped us become a B Corp, part of a network committed to using business as a force for good.

We’re making an impact and growing fast as a result. We’re now looking for an Account Manager who wants to do the same.

This is an opportunity to join a dynamic, disruptive business with big ambitions, and to be a part of its continual expansion. The role will give the successful applicant the chance to develop their skills and to progress as the business continues its growth.

Job Overview:

As an Account Manager at Project Merchandise, you will play a key role within the Sales team whilst enhancing your understanding of the promotional merchandise industry and sustainable sourcing.

This role is designed to provide hands‑on experience across account management, supplier coordination, product sourcing, and day‑to‑day sales support, whilst working closely alongside senior members of the team.

You will be managing projects, source products, coordinate information, and deliver a high-quality experience for both clients and suppliers.

We are looking for someone who is eager to learn, organised, proactive, and excited by the opportunity to develop within a growing business.

You will work closely with clients, suppliers, and the wider team to support the delivery of merchandise solutions that are creative, commercially effective, and aligned with sustainability goals.

What You’ll Be Responsible For:

• Managing and Growing Existing Business
• Dealing with inbound leads
• Supporting clients through the merchandise journey from brief through to delivery
• Collecting supplier information and supporting product sourcing where relevant
• Obtaining pricing and supporting website product updates
• Creating and presenting product ideas aligned to client brief and budgets
• Supporting supplier communication and coordination
• Staying up to date with new products, trends, and industry developments
• Maintaining strong organisation across projects, quotes, and internal systems
• Supporting with operational and administrative tasks where required
• Learning about sustainable sourcing, products, and industry best practice
• Complete BPMA Level 1 training

What We’re Looking For:

At least 3 years experience in the promotional merchandise industry

Strong communication and organisation skills

A proactive and positive attitude

Someone who enjoys working collaboratively within a team

Confidence managing multiple projects and priorities

Genuine interest in sustainability and responsible sourcing

Willingness to learn and develop within the promotional merchandise industry

Proficiency in Excel and PowerPoint

A solutions focused mindset

Someone excited by the opportunity to grow within the business

Company Benefits

Westfield Health cash plan for everyday healthcare

Discounts platform for everyday purchases

Auto-enrol pension plan with company matching up to 3%

• EAP

Project Merchandise is dedicated to building a culturally diverse workforce and is committed to equality of opportunity. We welcome applications from all individuals, regardless of background, opposing the discrimination of any employee or job applicant on the grounds of any protected characteristic.