Account Manager

P&S Personnel Rail; Great Yarmouth; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading workforce solutions provider in Great Yarmouth is seeking an experienced Account Manager to oversee a major national contract. You will be the key contact for clients, ensuring the delivery of services meets the highest standards. The role requires proven account management skills, excellent communication abilities, and strong organisational capabilities. This position offers competitive salary and benefits, including medical cover and a bonus scheme based on performance.

Benefits

Competitive salary package

Free private medical cover

Bonus scheme based on performance

Qualifications

• Proven experience in a similar account management role.
• Excellent communication and relationship-building skills.
• Highly organised and detail-oriented.
• Strong IT and administrative skills.

Responsibilities

• Manage and develop the national account across the UK.
• Build and maintain a candidate database.
• Establish trust-based relationships with clients.
• Ensure service level agreements (SLAs) are met.
• Visit client sites to develop working relationships.

Skills

Account management

Communication

Relationship-building

Organizational skills

IT skills

Job description

Overview

P&S Rail and Infrastructure is a leading specialist in workforce solutions for the rail and infrastructure sectors. With a strong track record of delivering skilled trades across the UK, we are now seeking a driven, dedicated, and experienced Account Manager to oversee a high-valued national contract. As the Account Manager, you will be responsible for managing a major UK-wide account, acting as the key point of contact for the client, overseeing candidate delivery and compliance, and maintaining the highest standards of service. This role demands exceptional organisational skills, relationship-building expertise, and an understanding of client's needs and growth strategies.

Responsibilities

• Manage and develop the national account across the UK, ensuring exceptional service delivery.
• Build and maintain a strong candidate database to meet current and future project demands.
• Establish and maintain trust-based relationships with clients, ensuring service level agreements (SLAs) and key performance indicators (KPIs) are consistently met.
• Regularly visit client sites to develop working relationships and ensure satisfaction.
• Coordinate closely with internal team to ensure all candidate documentation is in order, including ID checks, security clearances, and induction requirements.
• Report on contract performance and proactively resolve any delivery issues.
• Support business growth through exceptional service, identifying opportunities to enhance delivery and client relationships.

Candidate Requirements

• Essential: Proven experience in a similar account management role.
• Essential: Excellent communication and relationship-building skills.
• Essential: Highly organised and detail-oriented, with a proactive approach to managing multiple projects.
• Essential: Strong IT and administrative skills.
• Preferred: Previous experience managing high-value and national geographical contracts.
• Preferred: Background in B2B relationships and growth strategies.

Benefits

• Competitive salary package based on experience.
• Free private medical cover.
• Bonus scheme based on delivery of KPIs and SLA targets.
• Opportunity to manage and grow a major national contract.

If this opportunity sounds like the right fit for your background and aspirations, we'd love to hear from you. Please apply online ensuring your CV is up to date.