Account Manager

adi Group; Felton; Hybrid; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Healthcare cash plan

Employee referral bonus

Generous holiday allowance

Free workwear

Job summary

adi Group is looking for an experienced Environmental Account Manager based in the North of England, with travel flexibility throughout the UK. This role spans technical consultancy and business development, primarily in the water treatment sector.

The successful candidate will manage a portfolio of existing customers, deliver services, and identify growth opportunities. You’ll enjoy benefits like healthcare plans, referral bonuses, and more.

Qualifications

• Proven experience within the water treatment industry.
• Strong knowledge of water quality management.
• Experience carrying out site visits and technical consultancy.
• Full UK driving license and willingness to travel.

Responsibilities

• Deliver water treatment services according to customer contracts.
• Analyse water quality results and provide recommendations.
• Build strong customer relationships as a trusted advisor.
• Manage and progress sales opportunities through the pipeline.

Skills

Experience in water treatment

Knowledge of industrial water and steam systems

Excellent communication skills

Relationship-building skills

Commercial awareness

Organisational skills

Job description

adi Environmental Account Manager

Location – Based in the North of England, with the flexibility and willingness to travel throughout the UK as required.

About The Role

We are looking for an experienced Account Manager with a background in water treatment to join our team. This role combines technical water treatment consultancy with account management and business development, helping customers improve system efficiency, ensure compliance, and reduce operational costs. You'll manage a portfolio of existing customers, deliver water treatment services and consultancy, and identify opportunities to grow accounts through additional products and services. The role is approximately 70% account management and service delivery, and 30% business development and up‑selling.

Your Key Responsibilities

• Deliver water treatment services and consultancy visits in line with customer contracts.
• Analyse water quality results and provide recommendations to improve system performance, efficiency, and compliance.
• Build strong customer relationships and act as a trusted technical advisor.
• Ensure all contractual activities are completed safely, accurately, and on time.
• Produce service reports and maintain accurate customer records.
• Identify and develop opportunities for additional products and services within existing accounts.
• Manage and progress sales opportunities through the pipeline, working closely with internal teams.

About You

• Proven experience within the water treatment industry is essential.
• Strong knowledge of industrial water, steam systems and water quality management.
• Experience carrying out site visits, audits, or technical consultancy.
• Commercially minded with the ability to identify and develop sales opportunities.
• Excellent communication and relationship‑building skills.
• Well organised, self‑motivated, and customer focused.
• Full UK driving licence and willingness to travel to customer sites.

The Benefits

• The adi Pit Stop – savings and discounts portal with Reward Gateway
• Healthcare cash plan
• 24/7 GP helpline including private electronic prescription service
• Enhanced Employee assistance programme
• Cycle to work scheme
• Employee referral bonus of £500 for every successful new employee
• Generous holiday allowance
• Celebration days
• Company‑wide Christmas party for employees and partners
• Annual employee awards
• Long service awards
• Free workwear

The Company

Find out more about adi – https://www.adiltd.co.uk/

Other organisations may call this role a Field Service Account Manager, Environmental Account Manager, Water Treatment Consultant or Water Treatment Account Manager.

adi Group is fully committed to the principle of equal opportunity in employment and seeks to ensure that the careers of all employees are determined solely on merit and opportunity and that judgement of employees are free from the effects of bias and prejudice.

So, if you’re seeking your next challenge as an Account Manager, please apply via the button shown.