Account Manager

Yourdigitalfuture; Exeter; Hybrid; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Yourdigitalfuture in the United Kingdom offers a hybrid Account Manager role based in Devon, joining a dynamic agency with a talented team and a portfolio of clients across exciting projects. You will lead client relationships, coordinate delivery, and spot opportunities to add value and grow accounts from day one.

The ideal candidate has agency Account Management experience, strong communication skills, and the ability to manage multiple campaigns while safeguarding budgets and profitability.

Qualifications

• Previous agency Account Management experience.
• Experience managing multiple clients, projects or campaigns.
• Strong communication and relationship-building skills.
• Confidence leading client meetings and managing expectations.
• Excellent organisation and project management skills.
• Commercial awareness, including budgets and account profitability.

Responsibilities

• Own a portfolio of client accounts and act as the primary point of contact.
• Build strong, trusted relationships through proactive, value-led communication.
• Lead client meetings, reporting and planning sessions.
• Coordinate internal teams and own the delivery of marketing activity.
• Manage timelines, priorities, budgets and client expectations.
• Monitor account performance, utilisation and profitability.
• Use data and reporting to provide insight and recommendations.
• Contribute to account strategy and challenge client thinking.
• Identify opportunities to grow and develop your accounts.
• Support proposals, growth plans and new opportunities.
• Provide guidance to Account Executives and contribute to improving agency processes.

Skills

Agency account management

Client relationship management

Multi-client coordination

Budget management

Data-driven decision making

Job description

Account Manager

Hybrid - Devon based

Ready to take genuine ownership?

You'll join a dynamic, established agency with a talented, high-performing team, working with a portfolio of clients across a range of exciting projects and campaigns. You'll be trusted to take the lead, make things happen and build strong, long-term client relationships.

Previous agency experience is highly desirable, and we're looking for someone who is confident managing clients, coordinating delivery and spotting opportunities to add value and grow accounts.

What you'll be doing

• Own a portfolio of client accounts and act as the primary point of contact

• Build strong, trusted relationships through proactive, value-led communication

• Lead client meetings, reporting and planning sessions

• Coordinate internal teams and own the delivery of marketing activity

• Manage timelines, priorities, budgets and client expectations

• Monitor account performance, utilisation and profitability

• Use data and reporting to provide insight and recommendations

• Contribute to account strategy and challenge client thinking

• Identify opportunities to grow and develop your accounts

• Support proposals, growth plans and new opportunities

• Provide guidance to Account Executives and contribute to improving agency processes

What we're looking for

You'll be a confident, organised and commercially aware Account Manager who enjoys taking responsibility and getting things done.

Ideally, you'll have:

• Previous agency Account Management experience

• Experience managing multiple clients, projects or campaigns

• Strong communication and relationship-building skills

• Confidence leading client meetings and managing expectations

• Excellent organisation and project management skills

• Commercial awareness, including budgets and account profitability

• A proactive, solutions-focused approach

• The ability to turn performance data into meaningful recommendations

• A genuine interest in understanding clients' businesses and objectives

Why join?

You'll have the opportunity to work alongside a high-performing, talented team within an established and growing agency, with the autonomy to make decisions and develop your own client portfolio.

You'll also have:

• A clear progression pathway

• Genuine responsibility and ownership from day one

• The opportunity to become more strategic and consultative with clients

• A collaborative, supportive agency culture

• Hybrid working

• The opportunity to play a key role in the continued growth of the agency

If you're ready to get stuck in, build great client relationships and progress your career within a high-performing agency, we'd love to hear from you.