Account Manager

Artemis Talent Solutions Ltd; City Of London; Hybrid; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Benefits package

Hybrid work after probation

Office-based in London SE1

Job summary

Artemis Talent Solutions Ltd in London SE1 is seeking an Account Manager to manage a portfolio of packaging design projects, building strong client relationships and coordinating briefs from start to finish.

This is not a sales role; it focuses on service delivery, project coordination and ensuring briefs meet high standards. The role offers full-time, office-based work with potential to work from home one day per week after probation.

Qualifications

• Experience in Account Management, Client Services or Project Management.
• Background in packaging, print, or related project-led environments.
• Excellent communication and relationship-building skills.
• Ability to juggle multiple projects and deadlines without loss of detail.
• Practical, positive, solutions-focused approach.
• Good commercial awareness, including quotations and invoicing.
• Strong MS Office skills (Excel/Word).
• Experience with project management tools like Monday.com or Basecamp is advantageous.

Responsibilities

• Act as main point of contact for clients and build lasting relationships.
• Understand client requirements and ensure briefs are scoped and agreed.
• Coordinate packaging design projects, schedules and delivery timelines.
• Collaborate with internal teams, designers, production partners and suppliers.
• Prepare and manage quotations, purchase orders and project documentation.
• Monitor progress, resolve issues and keep clients informed.
• Support repeat business and identify opportunities to improve service.
• Attend occasional client meetings and supplier visits.

Skills

Account Management

Client Services

Project Coordination

Communication

Relationship Building

Excel

Word

Monday.com

Basecamp

Tools

Excel

Word

MS Office

Monday.com

Basecamp

Job description

Account Manager – Packaging Design Studio

Location: London SE1

Salary: £38,000 + Benefits

Working Pattern: Full-time | Office-based, with potential to work from home one day per week following successful completion of probation

Account Manager – Client Services | Packaging Projects

Are you a confident, organised Account Manager who enjoys building relationships, managing multiple projects and making sure everything runs smoothly?

We're recruiting for an innovative Packaging Design Studio based in London SE1, working with an impressive portfolio of brands across sectors including beauty, personal care, health and consumer products.

This is a fantastic opportunity to join a friendly, ambitious and creative business where client relationships, attention to detail and exceptional service are at the heart of everything they do.

This is NOT a sales role. It's about managing existing client relationships, coordinating projects and ensuring every brief is delivered to the highest standard.

The Role

Working closely with the Head of Client Services, you'll take responsibility for a portfolio of client accounts, managing projects from initial brief through to completion.

Your responsibilities will include:

• Acting as the main point of contact for clients, building strong and lasting relationships.
• Understanding client requirements and ensuring briefs are accurately scoped and agreed.
• Coordinating packaging design projects, schedules and delivery timelines.
• Working closely with internal teams, designers, production partners and external suppliers.
• Preparing and managing quotations, purchase orders and project documentation.
• Monitoring progress, resolving issues and keeping clients informed throughout.
• Supporting repeat business and identifying opportunities to improve client service.
• Attending occasional client meetings and supplier visits.

About You

We're looking for someone who is naturally organised, enthusiastic and confident dealing with clients.

Ideally, you'll bring:

• Previous experience in Account Management, Client Services or Project Management.
• A background in packaging, print, manufacturing, creative agencies or a related project-led environment.
• Excellent communication and relationship-building skills.
• The ability to juggle multiple projects and competing deadlines without losing attention to detail.
• A practical, positive and solutions-focused approach.
• Good commercial awareness, including quotations, purchase orders and invoicing.
• Strong Microsoft Office skills, particularly Excel and Word.
• Experience using Monday(dot)com, Basecamp or similar project management systems would be advantageous.

Above all, we're looking for someone with the right attitude: approachable, proactive, adaptable and genuinely committed to delivering outstanding client service.

What's on Offer?

• £38,000 basic salary
• Benefits package
• Potential to work from home one day per week after successfully completing probation
• A welcoming, collaborative and supportive working environment
• Exposure to innovative packaging projects for recognised brands
• Genuine opportunities for professional development and career progression