Account Manager

RELX International; Leeds; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

LexisNexis Risk Solutions in the UK is seeking an Account Manager to build and manage client relationships, drive sales, and deliver excellent customer service. The role requires strategic thinking, organization, and the ability to manage multiple accounts while meeting targets.

The position involves regular travel to meet clients, with hybrid work (2 days in the office) across London, Leeds or Cardiff. Strong communication and negotiation skills are essential.

Qualifications

• Proven experience in Sales.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Ability to work independently and within a team.
• Self-motivated and proactive, and able to work with minimal guidance.
• Experience in managing client relationships and delivering exceptional customer service.
• Strong negotiation and problem-solving skills.
• Proficiency in CRM software and Microsoft Office Suite.

Responsibilities

• Client Relationship Management: Develop and maintain strong relationships with existing clients to ensure continued business and satisfaction.
• Sales Strategy and Execution: Identify sales opportunities and implement strategies to achieve individual and team sales targets.
• Account Management: Manage a portfolio of client accounts, ensuring timely and effective solutions to meet their needs and expectations.
• Sales Presentations & Negotiations: Conduct presentations to potential clients, deliver proposals, and negotiate contracts.
• Collaboration with Internal Teams: Work closely with the marketing, operations, strategy and product teams to deliver tailored solutions to clients.
• Sales Reporting & Forecasting: Track sales performance, generate reports, and forecast revenue to meet company objectives.
• Customer Support & Retention: Address client inquiries and concerns promptly, ensuring the highest level of customer satisfaction.
• Market Research: Stay up-to-date on industry trends, competitor offerings, and market changes to adapt strategies effectively.

Skills

Proven experience in Sales

Excellent communication

Interpersonal skills

Strong organizational skills

Time management

Self-motivated and proactive

Team collaboration

Negotiation skills

CRM experience

Microsoft Office Suite

Tools

CRM software

Microsoft Office

Job description

Account Manager

Location:London, LeedsorCardiff(Hybrid:2days/weekinoffice)

Thisrolerequiresregulartraveltomeetclientsinperson.

About the Business:

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management.

You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com/.

About our Team:

Are you looking to join an industry-leading sales organization? Our sales team is dedicated to partnering with organizations to address and solve complex risk problems. At LexisNexis Risk Solutions, we pride ourselves in providing solutions that directly impact our customers’ ability to mitigate and manage risk. You will be joining a high-performance sales team in a business enjoying significant growth, a Global FTSE 100 and well renowned in the market.

About the Role:

We are seeking a highly motivated and results-driven Account Manager to join our dynamic team. The ideal candidate will be responsible for building and managing client relationships, driving sales, and delivering exceptional customer service. This role requires an individual who is strategic, organized, and able to manage multiple accounts efficiently while meeting sales targets.

Key Responsibilities:

• Client Relationship Management: Develop and maintain strong relationships with existing clients to ensure continued business and satisfaction.

• Sales Strategy and Execution: Identify sales opportunities and implement strategies to achieve individual and team sales targets.

• Account Management: Manage a portfolio of client accounts, ensuring timely and effective solutions to meet their needs and expectations.

• Sales Presentations & Negotiations: Conduct presentations to potential clients, deliver proposals, and negotiate contracts.

• Collaboration with Internal Teams: Work closely with the marketing, operations, strategy and product teams to deliver tailored solutions to clients.

• Sales Reporting & Forecasting: Track sales performance, generate reports, and forecast revenue to meet company objectives.

• Customer Support & Retention: Address client inquiries and concerns promptly, ensuring the highest level of customer satisfaction.

• Market Research: Stay up-to-date on industry trends, competitor offerings, and market changes to adapt strategies effectively.

Requirements:

• Proven experience in Sales.

• Excellent communication and interpersonal skills.

• Strong organizational and time management skills.

• Ability to work independently and within a team environment.

• Self-motivated and proactive, and able to work with minimal guidance

• Experience in managing client relationships and delivering exceptional customer service.

• Strong negotiation and problem-solving skills.

• Proficiency in CRM software and Microsoft Office Suite.

Culture and benefits:

Learn more about the LexisNexis Riskteam and how we work here.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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