Account Manager

Business Show Media Ltd; Bristol; On-site; GBP 26,000 - 28,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to join their growing Bristol team. This role offers a unique opportunity to develop client relationships while ensuring exceptional service in the fast-paced events industry. You will be pivotal in managing exhibitor communications, supporting operations during events, and collaborating with various departments to deliver outstanding results. With a bonus structure and a range of benefits, this position promises not just a job, but a career path filled with opportunities for growth and development. If you are ready to take your career to the next level, this is the perfect chance!

Benefits

Company Revenue Share Scheme

Additional Annual Leave over Christmas

Regular Team Events and Social Activities

Company Pension

Gym Membership

Qualifications

• Experience in client relationship or account management is essential.
• Strong communication and organisational skills are a must.

Responsibilities

• Manage and develop client relationships to ensure satisfaction.
• Collaborate with operations and marketing to coordinate events.

Skills

Client Relationship Management

Strong Communication Skills

Interpersonal Skills

Organisational Skills

Multitasking Abilities

Knowledge of Business Events Industry

Job description

Company Description

Business Show Media Ltd is a leading company that organises some of the largest business events worldwide. Our focus is on supporting SMEs and startups by providing them with the services and products necessary for their success.

After recently expanding our global series into Australia and acquiring a new series here in the UK, the company is growing and we are looking to add an extra Account Manager to our fantastic team in ourBristol office to help support our clients.

Role Description

This is an exciting opportunity to join a growing team, with opportunities for progression. Previous members of this role have evengone on to run international AM teams in our overseas office.

We are looking for a confident individual who will look to develop their career within the company and who is comfortable in the fast pace of the events industry.

You will be responsible for managing and developing client relationships and ensuring client satisfaction. You will also collaborate with operations, marketing and sales to deliver excellent customer service and assist in organising and coordinating events.

Responsibilities include:

• Introductory video call meetings to onboard new exhibitors
• Daily communication with clients/exhibitors over the phone and via email
• Ensuring exhibitors adhere to submission deadlines for documents and media and that invoices are paid on time
• Management of the exhibitor portal
• On-site support to the operations department at exhibitions, depending on the size of the event

Required Skills & Experience:

• Previous experience in client relationship management or account management
• Strong communication and interpersonal skills
• Excellent organisational and multitasking abilities
• Ability to build and maintain strong relationships with clients
• Knowledge of the business events industry is beneficial but not required

Salary:

• £26,000 - £28,000

Additional pay:

• Bonus pay structure - up to £6,000 per year

Benefits:

• Company revenue share scheme (separate from the above additional pay)
• Additional annual leave over Christmas
• Regular team events and social activities
• Company pension
• Gym membership