Account Manager

TN United Kingdom; Brighton; Hybrid; GBP 30,000 - 60,000; Full time

Job summary

An innovative agency is seeking a dynamic individual to join their Client Leadership team, where you will play a crucial role in integrating various digital marketing services. This position offers the flexibility to work remotely or from vibrant offices in London and Brighton. As a key member, you will manage client projects and campaigns, ensuring seamless communication and delivery. Your expertise in digital marketing and account management will be essential in fostering strong client relationships and contributing to the agency's growth. If you thrive in a fast-paced environment and are passionate about digital integration, this opportunity is perfect for you.

Qualifications

• Experience in agency or client-side digital marketing roles.
• Strong understanding of all digital channels and account management.

Responsibilities

• Manage delivery of client projects and campaigns.
• Build strong relationships with client contacts and coordinate communication.

Skills

Digital Marketing

Account Management

Communication Skills

Multitasking

Understanding of Digital Channels

Tools

Google Analytics

Job description

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About the Role

The Client Leadership team is passionate about integration. They are pivotal in bringing together and shaping all digital elements of the customer journey. This extends across Strategy, Advertising, Paid Media, SEO, Content, UX, and Design. As a member of this team, you will champion the integration of these service lines under RocketMill’s planning framework, Total Performance.

As an integral member, you will manage the delivery of client projects and campaigns. To succeed, you should have a well-rounded digital marketing skillset with an appreciation of all the services RocketMill offers.

This role can be performed remotely or in our London and Brighton offices.

Responsibilities

• Brief internal teams
• Establish an integrated roadmap of activity
• Maintain client status sheets
• Ensure quality of outputs and alignment to briefs and strategy
• Coordinate communication and delivery cadence
• Project manage the account
• Build strong relationships with client contacts
• Contribute to marketing collateral
• Support Account Director and Client Partner in client maintenance and growth

Essential Skills

• Experience in an agency or client-side digital marketing role
• Comprehensive understanding of all digital channels
• Experience managing a portfolio of accounts
• Excellent account management skills
• Strong communication skills, internally and externally
• Ability to multitask in a fast-paced environment
• Positive attitude that energizes the team

Desirable Skills

• Experience with new business proposals and pitches
• Knowledge of Google Analytics
• Understanding of billing, resourcing, and pipeline platforms

The Interview Process

1. Initial call or coffee with mood music
2. First interview and competency test
3. Interview with a senior team member
4. Offer your job!