Account Handler - (SME Commercial)

LGBT Great; Leeds; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

Join a leading company in the insurance sector as a Client Service Advisor in Leeds. This hybrid role focuses on building strong relationships with clients, managing insurance requirements, and actively identifying improvements in risk programs. You'll benefit from a supportive work environment and comprehensive career development opportunities.

Benefits

Flexible working options

Two Global Wellbeing Days annually

Continuous learning opportunities

Qualifications

• Experience ideally gained at an insurance broker.
• Familiarity with FCA principles.
• Good knowledge of UK commercial insurance classes.

Responsibilities

• Deliver high service levels to assigned clients.
• Negotiate new business and renewal terms.
• Prepare marketing presentations and renewal reports.

Skills

Commercial insurance experience

Negotiating

Relationship management

Technical knowledge

Organized

Tools

Acturis system

Job description

Client Service Advisor - Commercial SME Insurance - Leeds

Do you have experience in handling commercial insurance requirements from a wide and varied portfolio of clients? Are you adept at building lasting working relationships with clients and insurers alike?

If so, then we'd love to hear from you regarding this fantastic new Client Service Advisor role that will be part of our SME insurance team.

This is a hybrid role with the flexibility to work both virtually and from our Leeds City Centre office.

Aon is in the business of better decisions.

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

As a Client Service Advisor, your key responsibilities will include:

1. Working independently while supporting your team to ensure delivery of the highest level of service to each assigned client.
2. Identifying potential improvements in client risk & insurance programs and implementing recommended changes if required.
3. Negotiating new business terms, renewal terms, mid-term adjustments, and cover extensions.
4. Preparing comprehensive marketing presentations and renewal reports to facilitate full cover comparisons.
5. Establishing and developing effective relationships with insurers, differentiating with the client based on cover, service, and industry knowledge.
6. Identifying revenue development opportunities on allocated client accounts and making appropriate recommendations.

How this opportunity is different

This is a phenomenal opportunity to join Aon and benefit from our comprehensive suite of benefits and wellbeing initiatives. You'll be part of an organization that controls its own destiny and fosters a culture where everyone can bring their authentic selves to work every day. Career progression and opportunities are endless!

Skills and experience that will lead to success

• Commercial insurance experience, ideally gained at an insurance broker
• Familiarity with FCA principles, procedures, and processes
• Good technical knowledge, especially in UK commercial insurance classes such as Property, Liability, Fleet, and Combined
• Organized, with the ability to prioritize and deliver accurate work on time
• Positive attitude towards change
• Proven relationship management skills
• Team player with collaborative skills
• Experience using the Acturis system

How we support our colleagues

Alongside our benefits package, we promote an inclusive workforce. Our agile environment helps you manage your wellbeing and work/life balance. All colleagues enjoy two "Global Wellbeing Days" annually to focus on self-care. We also offer various flexible working options.

Our culture encourages continuous learning, helping you grow and achieve your potential. At Aon, you are valued, connected, and relevant.

We value an innovative and inclusive workplace where everyone feels empowered to be authentic. Aon is proud to be an equal opportunity employer.

We provide equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, marital or domestic partner status, or other protected characteristics.

Applicants with disabilities can request reasonable accommodations during the application and interview process by contacting [e-mail].