Account Handler - Corporate

Gallagher; Chichester; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Minimum 25 days holiday

Defined contribution pension scheme

Life insurance up to 10x salary

Job summary

Gallagher is expanding its corporate team in Chichester and is seeking a Corporate Account Handler to manage a mid to large corporate portfolio. The role involves assisting Account Executives in renewals and insurer engagement while ensuring a high-quality service.

Ideal for experienced Account Handlers with a background in corporate insurance, the role demands a customer-centric approach and offers a collaborative environment focused on expertise and teamwork.

Qualifications

• Previous experience as an Account Handler in corporate insurance.
• Knowledge of Property, Casualty, Construction lines of business.
• Proficient in managing corporate client relationships.

Responsibilities

• Create documents for new customers and manage adjustments.
• Ensure accurate recording of customer details.
• Obtain and prepare renewal terms for customers.

Skills

Account Handling

Customer Service

Insurance Knowledge

Communication Skills

MS Office

Education

GCSE Standard or Equivalent

Chartered Insurance Institute Qualifications

Tools

Acturis

Job description

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client‑centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients’ risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Overview

Gallagher’s Chichester office is expanding its established corporate team and is seeking an experienced Corporate Account Handler to play a key role in supporting a high‑quality mid to large corporate portfolio.

Working closely with a team of Account Executives, you’ll have hands‑on involvement across renewals, mid‑term adjustments and insurer engagement, ensuring clients receive a proactive, technically sound service. Retention is central to the role, with the opportunity to support growth initiatives where there is a clear commercial need.

Sitting within Gallagher’s Retail Broking Division, the Chichester team specialises in tailored insurance, risk management and risk transfer solutions for mid corporate clients. Reporting into the Handling Team Manager, you’ll join a collaborative, technically capable team where expertise is valued, relationships matter, and the focus is on doing the job properly, not just processing business.

This is an ideal opportunity for an experienced Account Handler looking to work with quality clients, deepen their technical exposure, and be part of a team that genuinely values expertise and collaboration.

How you'll make an impact

• You will be responsible for creating documents for new customers, along with any mid‑term adjustments and renewals information too.
• Ensure all customer details are recorded accurately and entered on to the system in a timely fashion to ensure data integrity.
• Obtain renewal terms for customers, always ensuring you've explored other options before providing the best available solution.
• Prepare renewal closings from meeting minutes and ensure cover is bound by renewal date.
• Manage insurer and customer queries about their policies. Confirm cover with relevant insurers, process policies and chase up outstanding documentation when required.
• Deal with account queries and credit control matters highlighting any concerns.
• Apply fundamental legal and regulatory policy in relation to internal policies and the insurance contract as required.

About you

• Previous experience working as an Account Handler within the corporate insurance market is essential.
• Knowledge of lines of business such as Property, Casualty, Construction, Professional Indemnity, D&O, Motor Trade/Fleet.
• Prior experience handling corporate clients would be an advantage however we would also be interested in experience handling SME commercial business.
• Risk aware in handling customer information, 100% customer centric, focused on the best possible outcome for our customers at all times.
• Holding or working towards one of the Chartered Insurance Institute Qualifications, Cert CII, Dip CII or ACII would be an advantage. Educated to GCSE standard or equivalent, with an intermediate knowledge of the commercial insurance industry.
• Due diligence and process driven to deadlines, task focused, results oriented and takes initiative when assisting team members.
• Outstanding communication and interpersonal skills, confident when building and maintaining rapport, strong planning and analytical skills with high accuracy and attention to detail.
• Proficient in MS office, and Acturis experience would be advantageous.
• Eligible to work in the UK.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Minimum core benefits

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days.
• Defined contribution pension scheme, which Gallagher will also contribute to.
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x.
• Income protection, we’ll cover up to 50% of your annual income, with options to top up.
• Health cash plan or Private medical insurance.

Other benefits

• Three fully paid volunteering days per year.
• Employee Stock Purchase plan, offering company shares at a discount.
• Share incentive plan, HMRC approved, tax effective, stock purchase plan.
• Critical illness cover.
• Discounted gym membership, with over 3,000 gyms nationally.
• Season ticket loan.
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase.
• Emergency back‑up family care.
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long‑term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with [e-mail] . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.