Account Handler - Commercial Insurance

Nub News; Warwick; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

26 days annual leave

Bonus structure

Pension scheme

Career progression

Well-being support

Volunteer day

Awards program

Job summary

Nub News in Warwick is seeking an Insurance Account Handler to manage a portfolio of clients, fostering strong relationships and delivering tailored insurance solutions. You will serve clients by phone and in person, ensuring high-quality service and accurate policy administration.

The role offers a competitive salary, a generous bonus structure, and hybrid working options, with ongoing support for professional qualifications such as CII/ACII.

Qualifications

• Insurance industry experience is a must.
• A positive, proactive attitude and a drive to deliver the best client experience.
• Willingness to learn—we'll support you with qualifications like CII or ACII.
• Confidence in communication, both over the phone and face-to-face.
• A collaborative spirit and the resilience to adapt in a fast-paced environment.
• Integrity and honesty—essential in our regulated industry and valued in our culture.

Responsibilities

• Be the go-to person for a designated portfolio of clients, building strong relationships and supporting their insurance needs.
• Deliver excellent customer service and build rapport with clients.
• Assist in securing suitable insurance solutions and communicating clearly with policyholders.

Skills

Insurance experience

Communication skills

Customer service

Proactive attitude

Willingness to learn

Integrity

Team player

Education

CII/ACII qualification

Job description

WhereWarwickWhatInsurance & SuperannuationTypePermanentSalaryAnnualReady for Your Next Big Career Move in Insurance?Join Our Friendly Team in Warwick as an Insurance Account HandlerAre you experienced in the insurance industry and looking for a new challenge? We've got an exciting opportunity for you to become part of the UK's largest independent insurance broker, right here in Warwick.As an Insurance Account Handler, you'll enjoy a Monday to Friday schedule (yes, weekends off!), a competitive salary based on your experience, and a generous bonus structure. Plus, you'll benefit from our flexible and hybrid working options-because we know the 9-5 doesn't suit everyone.What You'll Be DoingYou'll be the go-to person for a designated portfolio of clients, building strong relationships and supporting them with their insurance needs. If you thrive on delivering excellent customer service and enjoy building rapport, this role is tailor-made for you.What We're Looking ForWe're open to diverse backgrounds, but here are a few essentials:Insurance industry experience is a must.A positive, proactive attitude and a drive to deliver the best client experience.Curiosity and a willingness to learn-we'll support you with qualifications like CII or ACII.Confidence in communication, both over the phone and face-to-face.A collaborative spirit and the resilience to adapt in a fast-paced environment.Integrity and honesty-essential in our regulated industry and valued in our culture.What You'll Get in ReturnWe care about our people and their wellbeing. Here's a snapshot of the benefits:26 days holiday plus bank holidaysCareer progression opportunities across our groupProfessional qualifications to boost your careerPension scheme for your future24/7 well-being supportPaid volunteering day to give back to your communitySpotlight Awards to celebrate our brightest starsReady to take the next step?Apply today and one of our team members will be in touch.INDX1Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.