Account Handler - Commercial Insurance

Everywhen; Leicester; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

26 days holiday

Career progression

Professional qualifications

Pension scheme

24/7 wellbeing support

Volunteer day

Spotlight Awards

Job summary

Everywhen in Leicester is seeking an experienced Insurance Account Handler to join our growing team. You will manage a designated portfolio of commercial clients, build trustful relationships and provide tailored insurance solutions with a focus on service excellence.

The role offers a hybrid Monday-to-Friday schedule, weekends off, a competitive salary based on experience, and a generous bonus structure as part of our wide benefits package. CII/ACII study support is available.

Qualifications

• Commercial insurance experience is essential.
• Strong communication and client-service focus.
• Positive, proactive attitude with drive to deliver best client experience.
• Willingness to study and obtain qualifications such as CII or ACII.

Responsibilities

• Manage a designated portfolio of commercial clients.
• Build strong relationships and support clients with insurance needs.
• Deliver excellent customer service and rapport-building.

Skills

Commercial Insurance experience

Communication skills

Proactive attitude

Willingness to learn

Education

CII/ACII qualifications

Job description

Ready for Your Next Big Career Move in Insurance?

Join Our Friendly Team in Leicester as a Commercial Insurance Account Handler!

Are you experienced in the insurance industry and looking for a new challenge? We’ve got an exciting opportunity for you to become part of the UK’s largest independent insurance broker, right here in Leicester.

As an Insurance Account Handler, you’ll enjoy a hybrid Monday to Friday schedule (yes, weekends off!), a competitive salary based on your experience, and a generous bonus structure.

What You’ll Be Doing

You’ll be the go-to person for a designated portfolio of clients, building strong relationships and supporting them with their insurance needs. If you thrive on delivering excellent customer service and enjoy building rapport, this role is tailor-made for you.

What We’re Looking For?

We’re open to diverse backgrounds, but here are a few essentials:

• Commercial Insurance experience is a must.
• A positive, proactive attitude and a drive to deliver the best client experience.
• Curiosity and a willingness to learn—we’ll support you with qualifications like CII or ACII.
• Confidence in communication, both over the phone and face-to-face.
• A collaborative spirit and the resilience to adapt in a fast-paced environment.
• Integrity and honesty—essential in our regulated industry and valued in our culture.

What You’ll Get in Return

We care about our people and their wellbeing. Here’s a snapshot of the benefits:

• 26 days holiday plus bank holidays
• Career progression opportunities across our group
• Professional qualifications to boost your career
• Pension scheme for your future
• 24/7 wellbeing support
• Paid volunteering day to give back to your community
• Spotlight Awards to celebrate our brightest stars

#AIB #LI-RM1 #LI-Hybrid INDX1

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

As an Everywhen colleague, you will be expected to uphold our values, act professionally and respectfully towards others, and contribute to a workplace where everyone is treated with dignity and respect. We expect all colleagues to help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.