Account Handler

Benefact Group plc; Colchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking insurance firm as an Account Executive in Colchester! This role focuses on securing renewals and generating revenue while ensuring full FCA compliance. You'll work in a supportive environment that values personal development and offers a range of benefits, including a bonus scheme and generous leave. Be part of a purpose-led organization that prioritizes kindness and ambition, with opportunities for career growth and professional qualifications. If you are passionate about insurance and client service, this is the perfect opportunity for you!

Benefits

28 days annual leave plus bank holidays

Birthday off

Group Personal Pension

Bonus scheme

Holiday buy scheme

Health and wellbeing benefits

Enhanced sick pay

Paid time off for volunteering

Qualifications

• Knowledge of commercial insurance products and FCA regulations.
• Experience in an Account Handler role is desirable.

Responsibilities

• Secure renewal business and ensure FCA compliance.
• Maintain professional relationships with clients and insurers.

Skills

Commercial Insurance Knowledge

FCA Compliance

Attention to Detail

Client Relationship Building

Education

Professional Qualifications in Insurance

Job description

Salary: £25,000.00 - £35,000.00 (depending on experience) plus bonus package

Working hours: 35 hours per week, Monday to Friday

Duration: Permanent

Location: Colchester

About the role

WRS Insurance, who are proudly part of Benefact Group, are looking for an Account Executive to join our Colchester office.

The aim of the role is to focus on existing business, securing renewals, generating revenue, and developing the profitability of the business whilst ensuring full FCA compliance in all aspects of commercial insurance.

This is a fantastic opportunity to join a rapidly growing and forward-thinking business, giving you a real opportunity to develop your career and be part of a purpose-led organisation.

Key responsibilities

• Actively secure renewal business by re-broking existing business to ensure the client is presented with the most suitable and cost-effective cover.
• Support the New Business team when required.
• Develop and maintain a professional working relationship with all clients and provide expert product advice and guidance.
• Ensure accuracy, efficiency, and professionalism when dealing with both client and insurer and conducting related administration work.
• Ensure all business activity fully complies with FCA regulation and company procedures as detailed in the Conduct Policies and Guides to Best Practice.
• Handle any complaints in accordance with regulation, the Company’s Conduct Policy, and Guide to Best Practice.
• Conduct learning, training, and assessment exercises in accordance with the individual T&C scheme applicable to you. Identify further areas for own development as required.
• Achieve and maintain a high level of customer service and promote exceptional customer care standards at all times.
• Ensure compliance with the Individual Conduct rules and Conduct policies.
• Ensure all other company practices and procedures are followed and adhered to.
• Where appropriate, take responsibility for meeting the reporting requirements of the FCA.
• Ensure all Key Performance Indicators are achieved and are attained compliantly with FCA regulation.
• Maintain all computer and paper files in accordance with company standards (which should be fully compliant with FCA).

Knowledge, skills and experience

• Working knowledge of most commercial insurance products.
• Experience of working as an Account Handler in a similar broking environment (desirable).
• Experience of working to high standards of FCA compliance.
• Attention to detail.
• Building strong relationships with clients, insurers, etc.

What we offer

• 28 days annual leave plus bank holidays.
• Your birthday off.
• Group Personal Pension.
• Bonus scheme.
• A holiday buy scheme.
• An array of health and wellbeing benefits, company cash plan, income protection, and life assurance.
• Enhanced sick pay and parental leave.
• Support and funding toward study and professional qualifications.
• Paid time off for volunteering.

About us

WRS Insurance Brokers are a team of experienced, committed, and ethical insurance professionals. Established in Romford, Essex in 1966, we are now located in Stanway, Colchester, with clients located in Essex, London, East Anglia, and throughout the UK – in many cases benefiting from our specialist knowledge of over 50 years in Church insurance, Charity insurance, and Care insurance.

Benefact Group is a unique international financial services group made up of over 30 businesses. We are owned by a charity and currently the 3rd largest corporate donor in the country, having given away £200 million since 2016. We have an ambitious plan to become the number one corporate donor with strategic objectives in place to double the group's size over the next five years.

We believe it’s essential to attract, empower, grow, and reward talented people, offering career opportunities and personal development through a fantastic learning and career framework. The nature of who we are – our giving ethos, our 135-year history, and the diversity of what we do – has built a culture of kindness, great ambition, and passionate people driven to do better and be better.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs, and interests, and we value the strength this brings to us as a Group. We welcome applications from everyone.

If you need any additional support during the recruitment process, then please let us know.