Commercial Account Handler

Employment Specialists; Colchester; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading insurance firm seeks a Commercial Account Handler to join their friendly team. This hybrid role involves managing renewals, negotiating cover with insurers, and providing exceptional customer service. Ideal for candidates with commercial insurance experience and strong communication skills.

Benefits

Full Training and Development

Qualifications

• Experience in general Commercial insurance products.
• Desire to develop strong Client and Insurer relationships.
• Drive and enthusiasm for excellent customer service.

Responsibilities

• Handling renewals and adjustments with Business customers directly.
• Negotiating with Insurers/Underwriters for appropriate cover.
• Supporting renewal quotations for Account Executives.

Skills

Communication

Customer Service

Interpersonal Skills

Job description

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It is a business where honesty, integrity and trust are at the heart of their values and they focus on a personal approach to customer service.

You'll join a growing and friendly team and work closely with your business customers and use your knowledge and expertise to help them with all of their Insurance requirements.

This is a role where you will be able to work on a hybrid basis between their office and your home.

As a Commercial Account Handler your responsibilities will include:

• Handling renewals and adjustments with Business customers directly
• Negotiating with Insurers/Underwriters to get the most appropriate cover for your clients at the best price
• Supporting and preparing renewal quotations for Account Executives
• Liaising with Account Executives
• Processing general customer enquiries, handling policy alterations and new and additional Insurance products
• Securing renewals whilst ensuring Company Standards/FCA requirements are met
• Occasional client visits with the Account Executives

To be a successful Commercial Account Handler you will have:

• Experience and knowledge of general Commercial insurance products
• A desire to develop strong Client and Insurer relationships
• Drive and enthusiasm to provide fantastic customer service to all clients
• Confident and effective communication and interpersonal skills
• The ability to manage your own workload and prioritise accordingly

Benefits include:

• Full Training and Development which includes soft skills and support with CII professional qualifications.