Account Executive, UK

Whatnot; Greater London; Hybrid; GBP 40,000 - 70,000; Full time

Benefits offered by this job

Holiday policy

Health insurance

Work From Home Support

Home office allowance

Cell phone allowance

Internet allowance

Wellness allowance

Childcare allowance

Family planning support

Pension plans

Dogfooding budget

Parental leave

Job summary

Whatnot is seeking an Account Executive to drive supplier expansion by acquiring and nurturing livestream sellers in the UK. You will oversee your own portfolio and manage the full sales cycle from discovery to onboarding, while coaching sellers to scale their business with Whatnot.

We value a growth mindset, rapid iteration, and a data-driven approach. You should be a fluent English speaker with 3+ years in client-facing sales, and be comfortable working remotely with in-person collaboration

Qualifications

• 3+ years of experience in a fast-paced, client-facing role.
• Fluent English with deep understanding of the UK market.
• Fast learner, self-starter, energized by talking to people and hitting sales goals.
• Proficient with a CRM and willing to learn new systems.
• Strong business sense, analytical, and able to act on data insights.

Responsibilities

• Deeply understand our end-to-end sales process and collaborate to bring high-potential sellers to Whatnot.
• Become the go-to expert on how SMBs can scale their business with Whatnot.
• Source and prospect sellers, securing initial discovery and onboarding calls.
• Lead sales calls with seller prospects via video and phone, overcoming objections and communicating value.
• Close sellers, onboard them onto the platform, and set them up for success.
• Use data to assess seller growth and identify areas for improvement.
• Collaborate with internal partners to develop growth strategies and feedback on product improvements.

Skills

Client-facing sales

Forecasting & data analysis

CRM proficiency

English fluency (UK market)

Self-starter / fast learner

Tools

CRM software

Job description

Join the Future of Commerce with Whatnot!

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.

As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.

We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.

About the Categories and Expansion Team

The Categories and Expansion team at Whatnot is responsible for the expansion of our category suite and the continued growth of sellers and buyers on the platform. Sales is responsible for identifying, launching, and ramping up new high potential sellers.

Role

As an Account Executive, you will drive the expansion of Whatnot’s supply by acquiring and nurturing new livestream sellers. You will oversee your own portfolio and manage the entire sales cycle, from pitching and onboarding to providing strategic coaching and facilitating growth. Your goal will be to consistently meet or exceed sales targets by effectively managing your pipeline. You’ll do this via:

• Deeply understanding our end-to-end sales process and collaborating with the team to bring high-potential sellers to Whatnot
• Becoming the go-to expert on how SMBs, primarily sellers with an online presence, can scale their business with Whatnot
• Source and prospect sellers, securing initial discovery and onboarding calls
• Leading sales calls with seller prospects, primarily over video and phone calls, overcoming objections and effectively communicating Whatnot’s value proposition
• Closing sellers, ultimately onboarding them onto the platform, and setting them up for success
• Utilising key data points to assess seller growth, success, and areas for improvement to drive continuous iteration
• Collaborating with internal partners to develop business growth strategies and communicate product improvements and feedback

We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our London, UK hub.

You

Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here.

As our next Account Executive, you should have 3+ years of experience working in a fast-paced, client-facing role, and a track record of working quickly and iteratively, plus:

• You are a fast learner and self-starter energised by talking to people, solving challenges, and driving towards sales goals
• You are a fluent English speaker, with a deep understanding of the UK market. Additional languages are a plus!
• You have a passion for our mission at Whatnot - you live and breathe the needs of our communities and work relentlessly to improve their experiences on Whatnot
• You are scrappy and flexible enough to work in an ambiguous environment with limited guidance
• You have experience selling and closing deals as well as the ability to manage multiple accounts and client needs at the same time
• You have proficiency with a CRM software and are ready and willing to learn new systems
• You have business acumen, are deeply analytical, and comfortable understanding and manipulating data to gain and take action on business insights

Nice to Have

• Experience at a high-growth startup, marketplace, or creator-focused platform
• Proficiency in Airtable and Salesforce
• Passion for creator communities and/or new product categories that are uniquely suited to live ecommerce
• Experience buying and selling in online marketplaces

Benefits

• Generous Holiday and Time off Policy
• Health Insurance options including Medical, Dental, Vision
• Work From Home Support
  • Home office setup allowance
  • Monthly allowance for cell phone and internet
• Care benefits
  • Monthly allowance for wellness
  • Annual allowance towards Childcare
  • Lifetime benefit for family planning, such as adoption or fertility expenses
• Retirement; Pension plans internationally
• Monthly allowance to dogfood the app
  • All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!)
• Parental Leave
  • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence

Please find our Whatnot Candidate Privacy Notice here

EOE

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.