Account Executive, UK

Whatnot Inc.; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Generous holidays

Health insurance

Work from home support

Home office setup allowance

Internet and cell phone allowance

Wellness allowance

Childcare allowance

Pension plans

Company-wide dogfooding budget

Parental leave

Job summary

Whatnot Inc. is seeking an Account Executive to expand our UK live commerce seller base. You will own your portfolio, conduct discovery calls, lead sales conversations, and onboard sellers onto the Whatnot platform.

You will close deals, manage multiple client needs, and leverage CRM tools and data to drive growth. A fast-paced environment and cross-functional collaboration are expected.

Qualifications

• 3+ years of experience in a fast-paced, client-facing role.
• Fluent English speaker with deep understanding of the UK market.
• Experience selling and closing deals; ability to manage multiple accounts.

Responsibilities

• Lead the expansion of Whatnot’s supply by acquiring and nurturing new livestream sellers.
• Oversee your own portfolio and manage the full sales cycle from discovery to onboarding.
• Close sellers and onboard them onto the platform for long-term success.
• Use data points to assess seller growth and drive improvements.

Skills

Client-facing sales

English fluency

UK market knowledge

Sales goal oriented

CRM proficiency

Deal closing

Account management

Data-driven

Tools

CRM software

Airtable

Salesforce

Job description

Join the Future of Commerce with Whatnot!

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.

As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.

We're one of the fastest growing marketplaces and was recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.

About the Categories and Expansion Team

The Categories and Expansion team at Whatnot is responsible for the expansion of our category suite and the continued growth of sellers and buyers on the platform. Sales is responsible for identifying, launching, and ramping up new high potential sellers.

Role

As an Account Executive, you will drive the expansion of Whatnot’s supply by acquiring and nurturing new livestream sellers. You will oversee your own portfolio and manage the entire sales cycle, from pitching and onboarding to providing strategic coaching and facilitating growth. Your goal will be to consistently meet or exceed sales targets by effectively managing your pipeline. You’ll do this via:

• Deeply understanding our end-to-end sales process and collaborating with the team to bring high-potential sellers to Whatnot

• Becoming the go-to expert on how SMBs, primarily sellers with an online presence, can scale their business with Whatnot

• Source and prospect sellers, securing initial discovery and onboarding calls

• Leading sales calls with seller prospects, primarily over video and phone calls, overcoming objections and effectively communicating Whatnot’s value proposition

• Closing sellers, ultimately onboarding them onto the platform, and setting them up for success

• Utilising key data points to assess seller growth, success, and areas for improvement to drive continuous iteration

• Collaborating with internal partners to develop business growth strategies and communicate product improvements and feedback

We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our London, UK hub.

You

Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here.

As our next Account Executive, you should have 3+ years of experience working in a fast-paced, client-facing role, and a track record of working quickly and iteratively, plus:

• You are a fast learner and self-starter energised by talking to people, solving challenges, and driving towards sales goals

• You are a fluent English speaker, with a deep understanding of the UK market. Additional languages are a plus!

• You have a passion for our mission at Whatnot - you live and breathe the needs of our communities and work relentlessly to improve their experiences on Whatnot

• You are scrappy and flexible enough to work in an ambiguous environment with limited guidance

• You have experience selling and closing deals as well as the ability to manage multiple accounts and client needs at the same time

• You have proficiency with a CRM software and are ready and willing to learn new systems

• You have business acumen, are deeply analytical, and comfortable understanding and manipulating data to gain and take action on business insights

Nice to Have

• Experience at a high-growth startup, marketplace, or creator-focused platform

• Proficiency in Airtable and Salesforce

• Passion for creator communities and/or new product categories that are uniquely suited to live ecommerce

• Experience buying and selling in online marketplaces

Benefits

• Generous Holiday and Time off Policy

• Health Insurance options including Medical, Dental, Vision

• Work From Home Support

  • Home office setup allowance

  • Monthly allowance for cell phone and internet

• Care benefits

  • Monthly allowance for wellness

  • Annual allowance towards Childcare

  • Lifetime benefit for family planning, such as adoption or fertility expenses

• Retirement; Pension plans internationally

• Monthly allowance to dogfood the app

  • All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!)

• Parental Leave

  • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence

Please note: Whatnot will only contact you through official @whatnot.com email addresses. If you see an email impersonating a Whatnot recruiter, please disregard and report it as spam.

EOE

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.