Account Executive, Mid-Market - EMEA

Serval - Account Executive, Mid Market -EMEA; Greater London; On-site; GBP 60,000 - 100,000; Full time

Job summary

Serval is an AI-native automation platform that transforms how enterprises operate by building agents that automate IT and security workflows.

We’re hiring a Mid-Market Account Executive to own the full sales cycle for IT and Security deals in the EMEA region, working closely with founders, product and engineering.

This role suits a high-performing seller who thrives in fast-growing SaaS and enjoys building from zero while shaping a category.

Responsibilities

• Own the full sales cycle — from pipeline generation to close — across key accounts.
• Develop deep customer understanding, mapping IT and Security.

Job description

Who We Are

Serval is an AI-native automation platform transforming how enterprises operate. We build intelligent agents that understand real-world workflows and execute them end-to-end — replacing manual processes and rigid legacy systems with adaptive, learning software. Founded in early 2024, Serval is already trusted by companies like Fox, Notion, Perplexity, Vercel, and Brex to automate high-volume, high-friction operational work across their organizations.At the core of Serval is an agentic AI platform that turns natural language into production-grade workflows. Our agents don’t just respond to requests — they reason, take action across systems, and continuously improve with usage. What began with operational use cases has quickly evolved into a horizontal AI automation layer used across IT, HR, Finance, Security, Legal, and Engineering.Our mission is to eliminate repetitive, manual work across the enterprise and give teams leverage through intelligent automation. Long term, we’re building the universal AI operations layer — a system of agents that sits across business functions and runs the workflows that keep modern companies moving.We’re backed by leading investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, Elad Gil, and others.

Role Overview

As a Mid-Market Account Executive, you’ll join our founding go-to-market team and own the full sales cycle — from outbound prospecting through close — for multi-stakeholder IT and Security deals. You’ll partner closely with our founders, product, and engineering teams to shape Serval’s commercial motion and define how AI transforms IT operations.This role is ideal for a high-performing seller who’s thrived in fast-growing SaaS environments, loves building from zero, and wants to play a meaningful role in defining a category.

What You’ll Do

Own the full sales cycle — from pipeline generation to close — across key accounts.Develop deep customer understanding, mapping IT and Security