Account Executive - Marine Cargo

Arthur J. Gallagher & Co. (AJG); Greater London; On-site; GBP 40,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development

Collaborative culture

Global reach with local impact

Job summary

Gallagher is seeking a Marine Cargo Account Executive to support UK accounts. You will handle new and renewal business, coordinate with brokers and underwriters, and ensure documentation aligns with market requirements and AJG policies.

The role involves teamwork with technical broking colleagues to meet client needs and drive revenue. The ideal candidate has Marine Cargo experience, excellent communication skills, strong numerical ability, and proficiency with MS Office.

Qualifications

• Experience in Marine Cargo Insurance.
• Excellent customer service focus with clients at the center.

Responsibilities

• Provide high-level customer service and timely responses to clients, underwriters and stakeholders.
• Prepare and ensure documentation meets market requirements and AJG policies.
• Collaborate with team to coordinate information for RFPs/Tenders and renewals.
• Support leadership in achieving revenue targets and operational plans.

Skills

Marine Cargo Insurance

Customer service

MS Office

Analytical skills

Communication skills

Tools

PPL

Crystal

Job description

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Overview

Our specialist Marine Cargo team within Gallagher Specialty are looking for an enthusiastic Marine Cargo Account Executive to support the UK accounts.

This role requires the applicant to understand the technical elements of Cargo insurance, from first contact to placement, the individual hired will be expected to assist the team in managing what clients, broker and underwriters need to place a wide variety of UK accounts.

The role requires the applicant to handle and manage all aspects of new and renewal business and provide support to senior colleagues responsible for the UK cargo account.

Joining as a member of our technical broking unit, you will work in tandem with our technicians/ producers/brokers and senior UK cargo colleagues to achieve the goals of our clients.

How you'll make an impact

• Providing a high level of customer service with tight turnaround times to clients, underwriters and other key stakeholders
• Work to ensure processes and information is accurately prepared
• Gathering relevant client information and identifying key issues to provide assistance to brokers and senior UK colleagues.
• If required to attend client strategy/renewal meetings and any service meetings.
• Accurate creation of MRC Slips, Endorsements and other relevant documentation ensuring all documentation provided is in line with market requirements, AJG Policies and Procedures.
• Dealing with queries from clients and underwriters ,escalating where appropriate to ensure timely resolution
• Work collaboratively with the wider team to co-ordinate, prepare and provide information for any RFP/Tender submissions.
• Work with the team to support our financial and processing functions in dealing with all aspects of financial discipline, accounts queries and credit control.
• Support the Leadership Team and colleagues in developing, growing and delivering operational plans and revenue targets.
• Look for internal business improvement opportunities to support optimum efficiency.

About You

• Experience in Marine Cargo Insurance
• Excellent customer service focus, keeping our clients at the center of your actions.
• Computer literate with proficiency in the use of Microsoft office (i.e. word, excel, PowerPoint, etc.). There will be a requirement to learn industry specific systems, such as PPL, Crystal and transactional broking platforms.
• Strong analytical and numeracy skills
• Aim to build good working knowledge of Market Reform Contracts for Insurance and Reinsurance contracts
• Attention to detail
• Have a demonstrable track record of strong communication, negotiation and influencing skills
• Excellent communication (written, oral & presentation) skills & interpersonal skills essential
• Must be able to work in a fast-paced and dynamic team environment where lateral thinking, initiative, self-motivation and decision-making skills are crucial
• Skilled at building effective relationships, at all levels, with clients, prospects, associates, insurers and external specialists
• The ability to successfully and manage your own workload in a timely manner.
• Eligible to work in the UK

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities.

Although this role is listed as full-time, if you're in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)