Account Executive - Inside Sales

Trustpilot, Inc.; Greater London; Hybrid; GBP 90,000 - 140,000; Full time

Benefits offered by this job

Uncapped commission

Company bonus

Health plan

Pension and life insurance

Volunteer days

Learning & development

Cycle-to-work

Headspace access

Paid parental leave

Team events

Job summary

Trustpilot in London is seeking a high-performing SaaS sales professional to drive new business, manage the full sales cycle, and close deals with senior decision-makers. The role combines strategic outreach with daily collaboration across Customer Success, Trials, Partnerships, and Marketing to deliver tailored solutions.

You will target UK verticals, build a strong pipeline, and contribute to Trustpilot’s growth while enjoying a hybrid work setup and a comprehensive benefits package.

Qualifications

• Experience closing deals with senior decision-makers.
• Familiarity with SaaS, e-commerce or online reviews markets.
• Proven ability to generate and convert leads in the UK market.
• Excellent pipeline management to meet and exceed targets.

Responsibilities

• Manage the full sales cycle from lead generation to closing.
• Generate new business opportunities by targeting UK verticals.
• Collaborate with Customer Success, Trials, Partnerships, Sales Development and Marketing to craft the best solutions.
• Build and maintain a robust pipeline to meet and exceed targets.

Skills

Sales cycle management

Lead generation

Cross-functional collaboration

SaaS business model

E-commerce knowledge

Deal closing

Relationship building

Job description

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!

Summary Overview:

Goal: Help grow Trustpilot by bringing new clients onto the world's largest independent consumer platform

Key Responsibilities:

Manage the full sales cycle, from generating leads to closing deals, and work collaboratively with internal teams to provide the best solutions for customers.

Location:

London, with a hybrid work setup (3 days in the office, 2 days remote).

What you’ll be doing:

• Generate new business opportunities with prospective clients by targeting various verticals in the UK market
• Manage the entire sales cycle, from lead generation to closing
• Work closely with your colleagues in Customer Success, Trials, Partnerships, Sales development and management to ensure that you offer the best solution to our customers
• Collaborate with our marketing team to convert inbound leads from events, webinars and case studies
• Build and manage a robust pipeline to meet and exceed your targets

Who you are:

• A drive to continuously learn and improve
• Knowledge of a SaaS business model, e-commerce or an online reviews market
• Proven ability to identify, engage and close deals with senior decision-makers
• Familiarity with the e-commerce landscape and key industry players

We are:

Our sales teams are highly collaborative. We’re a great place to work if you enjoy seeing your contributions recognised

Our culture is dynamic, and our employees grow as we do. You’ll have plenty of personal development opportunities thanks to our in‑house L&D team and individual career mapping

Creative thinkers. We want our employees to be creative and always champion new ways of working

What’s in it for you:

• Competitive base salary with an uncapped commission structure + company bonus
• 25 days holiday per year, increasing to 28 days after 2 years of continuous employment
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities supported through the Trustpilot Academy and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company‑wide celebrations and events, ERG activities and team socials
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts and more
• Independent financial advice and free standard professional mortgage broker advice (worth £495 in waived fees)

Still not sure? We want everyone to feel like they can see themselves at Trustpilot. We're keen to hear about your experiences as well as how you can help to create a fantastic culture for our amazing Trusties. So, don't worry if you're looking at this job description and feel like you don't meet all the requirements, we'd still really like to hear from you!

About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities,

We’re proud to be an equal opportunity workplace with diverse perspectives and ideas.

Our purpose to help people and…