Senior Account Executive

Trustpilot, Inc.; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

25 days holiday

Volunteering days

Pension and life insurance

Health cash plan

Headspace access

Parental leave

Cycle to work

Discounts & deals

Job summary

Trustpilot seeks an experienced Account Executive in London to drive growth by identifying and closing new business opportunities across UK sectors. You will manage the full sales cycle, deliver product demonstrations, negotiate pricing, and mentor junior team members.

You will collaborate with marketing and Customer Success, attend networking events, and nurture strong client relationships to exceed sales targets.

Qualifications

• 5+ years of experience selling SaaS solutions to senior decision makers
• Proven ability to meet and exceed sales targets
• Strong relationship-building with clients
• Familiarity with sales metrics and growth planning
• Experience mentoring junior team members

Responsibilities

• Generate new business opportunities by targeting UK markets across multiple sectors
• Manage full sales cycle from lead generation to closing, including product demos and pricing negotiations
• Collaborate with sales development to convert leads and maintain a healthy pipeline
• Build and manage a robust pipeline to meet/exceed sales targets
• Develop deep product understanding with internal teams (training, pre-sales, management)
• Mentor and support junior Account Executives in day-to-day activities
• Coordinate with Customer Success for smooth handover and ongoing client satisfaction
• Attend networking events to generate leads and raise Trustpilot platform awareness
• Liaise with marketing to leverage leads from webinars and events

Skills

SaaS sales

Senior stakeholders

Target achievement

Mentoring

Job description

Summary Overview

Goal: Drive business growth by identifying, developing, and closing new business opportunities across multiple sectors in the UK market.

Key Responsibilities

Manage the entire sales cycle from lead generation to closing, maintain a strong sales pipeline, and mentor junior team members. You'll also attend networking events and collaborate with internal teams to provide the best solutions for clients.

Location

London, with a hybrid work setup (3 days in the office, 2 days remote).

What you'll be doing

• Generate new business opportunities with prospective clients by targeting all verticals in the UK market
• Manage the full sales cycle, from lead generation and product demos to pricing, negotiation, and closing.
• Work with our sales development team to close a high percentage of new leads
• Build and manage a robust pipeline of relevant opportunities to meet and exceed sales targets
• Build and maintain an in-depth understanding of our product by working closely with our in-house training team, pre-sales, management and your peers
• Mentor and support junior Account Executives
• Liaise with Customer Success to ensure a smooth and professional handover happens between Trustpilot and the client
• Attend events to network and create leads, generating interest in the Trustpilot platform
• Work with our marketing team to identify leads gathered from webinars and events

Who you are

• 5+ years of experience selling complex Software as a Service (SaaS) solutions to senior decision makers is required
• Proven ability to meet and exceed sales targets
• A passion for building and maintaining strong client relationships
• Familiarity with sales metrics and how to use them to plan for growth
• A desire to grow your skills whilst mentoring others

What's in it for you

• Competitive base salary with an uncapped commission structure + company bonus
• Hybrid work set up (3 days in our Central London office, 2 days WFH)
• 25 days holiday per year, increasing to 28 days after 2 years of continuous employment
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle to work scheme
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts and more
• Independent financial advice and free standard professional mortgage broker advice (worth £495 in waived fees)

About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh …