Business Development Manager - SMB UK Markets

Trustpilot; Greater London; Hybrid; GBP 60,000 - 110,000; Full time

Benefits offered by this job

Competitive base salary with uncapped commission

25 days holiday, increasing to 28 days after 2 years

Two paid volunteering days per year

Pension and life insurance

Rich learning opportunities through the Trustpilot Academy

Paid parental leave and season ticket loan

Pension

Life insurance

Health cash plan

Headspace access

Cycle-to-work

Job summary

A leading online review platform in London is looking for a Business Development Manager to help grow the company by bringing new clients onto their world-class consumer platform. The ideal candidate should have proven sales management abilities, knowledge of SaaS business models, and strong collaboration skills. This position offers a hybrid work setup and various perks, including an uncapped commission structure and rich learning opportunities.

Qualifications

• Proven ability to identify, engage and close deals with senior decision-makers.
• Knowledge of SaaS business model, e-commerce, or online reviews market.
• A drive to continuously learn and improve.

Responsibilities

• Generate new business opportunities with prospective clients in the UK market.
• Manage the full sales cycle, from generating leads to closing deals.
• Work collaboratively with internal teams to provide the best solutions for customers.

Skills

Business Development

Sales Management

Client Engagement

Lead Generation

Collaboration

Job description

Business Development Manager - SMB UK Markets

4 days ago Be among the first 25 applicants

At Trustpilot, we're on an incredible journey. We're a profitable, high‑growth FTSE‑250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform and while there's still so much exciting work to do, we’re ready for you to join the heart of trust.

Summary Overview

Goal: Help grow Trustpilot by bringing new clients onto our world‑class consumer platform.

Key Responsibilities

Manage the full sales cycle, from generating leads to closing deals, and work collaboratively with internal teams to provide the best solutions for customers.

Location

London, with a hybrid work setup (3 days in the office, 2 days remote).

What You’ll Be Doing

• Generate new business opportunities with prospective clients by targeting various verticals in the UK market.
• Manage the entire sales cycle, from lead generation to closing.
• Work closely with colleagues in Customer Success, Trials, Partnerships, Sales development and management to ensure the best solution for our customers.
• Collaborate with our marketing team to convert inbound leads from events, webinars and case studies.
• Build and manage a robust pipeline to meet and exceed your targets.

Who You Are

• A drive to continuously learn and improve.
• Knowledge of a SaaS business model, e‑commerce or an online reviews market.
• Proven ability to identify, engage and close deals with senior decision‑makers.
• Familiarity with the e‑commerce landscape and key industry players.

We Are

• Highly collaborative sales teams that value recognition.
• A dynamic culture offering personal development through our in‑house L&D team and individual career mapping.
• A place that encourages creative thinkers to champion new ways of working.

What’s In It For You

• Hybrid work set‑up (3 days in the office, 2 days remote).
• Competitive base salary with an uncapped commission structure + company bonus.
• 25 days holiday per year, increasing to 28 days after 2 years.
• Two paid volunteering days a year.
• Rich learning and development opportunities through the Trustpilot Academy and Blinkist.
• Pension and life insurance, health cash plan, online GP, 24/7 Employee Assistance Plan.
• Full access to Headspace.
• Paid parental leave, season ticket loan and a cycle‑to‑work scheme.
• Central office with table tennis, gaming corner, coffee bars and snacks.
• Regular opportunities to connect with fellow Trusties through events, ERG activities and socials.
• Access to 4,000+ deals and discounts on travel, electronics, fashion, fitness, cinema and more.

About Us

Trustpilot began in 2007 with a simple yet powerful idea: to be the universal symbol of trust, bringing consumers and businesses together through reviews. Today, we have more than 300 million reviews and 64 million monthly active users worldwide, with 140 billion annual Trustbox impressions. With over 1,000 employees, we are headquartered in Copenhagen with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York—an equal‑opportunity workplace embracing diverse perspectives.

We want you to feel at home at Trustpilot. We’re keen to hear about your experiences and how you can help build a fantastic culture for our amazing Trusties. Even if you don’t meet all the requirements, we still encourage you to apply!

Equal Employment Opportunity

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive. We consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

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