Account Executive

NFP, an Aon company (Europe); Hemel Hempstead; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Account Executive to join their dynamic team. In this role, you will be responsible for acquiring new commercial customers while ensuring exceptional service to existing clients. With a focus on relationship building and customer retention, you will thrive in a fast-paced, collaborative environment that values a people-first culture. This innovative firm offers flexible working options and opportunities for personal and career development, making it an exciting place to grow your career in the insurance sector.

Benefits

Flexible working options

Casual office environment

Career development opportunities

Investment in new technology

Qualifications

• 5+ years of experience in commercial insurance with a proven track record.
• Strong customer service skills and ability to retain clients.

Responsibilities

• Develop and maintain relationships with customers and prospects.
• Manage renewal strategies to maximize success.

Skills

Interpersonal Skills

Relationship Building

Planning and Organization

Commercial Insurance Knowledge

Customer Service

Sales Experience

Education

5+ years of commercial insurance experience

Driving License

Job description

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Who We Are

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals worldwide address significant risks, workforce, wealth management, and retirement challenges through custom solutions and a people-first approach. To learn more, visit: https://www.nfp.co.uk.

About The Role

We are recruiting an Account Executive to acquire new commercial customers and retain existing ones by providing exceptional customer service.

Key Responsibilities

• Develop and maintain relationships with existing customers and target new prospects through effective marketing.
• Establish and manage renewal strategies with each customer to maximize renewal success.
• Ensure customers are correctly insured for all exposures and receive proper advice.
• Liaise with Account and Claims Handlers to complete supporting documentation and maintain service standards.

Person Specification

Knowledge, Skills, and Abilities

• High-level interpersonal skills.
• Ability to build successful, mutually beneficial business relationships.
• Planning, organizational, and time management skills.
• Experience with commercial business insurance programs.
• Knowledge of commercial products and the insurance market.
• Proven track record of retention and integrated sales.
• Passion for customer service and professionalism.
• Proactive, able to prioritize and manage workload effectively.

Education and Experience

• At least 5 years of commercial insurance experience.
• Proven track record of retaining and organically growing a book of business.
• Driving license required.

Additional Information

Hours: 35 hours/week

Location: South East

What You’ll Love About Us

Our culture is united and collaborative, with flexible working options supported by technology. We promote a relaxed, casual office environment, along with benefits and opportunities for personal and career development.

Attractions - NFP

• Fast-paced, collaborative, vibrant environment with a hybrid work model.
• People-first culture with flexible, autonomous work practices.
• Investment in new technology and partnerships to enhance client offerings.
• Focus on inclusion, belonging, and community involvement, with dedicated initiatives and leadership.

If interested, please apply or contact Lucy Reed for more information.

NFP and You... Better Together!