Account executive

Starr Underwriting; City Of London; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading insurance company seeks a Personal Lines Account Executive to manage a book of business and enhance client satisfaction through tailored insurance solutions. The ideal candidate will have strong customer service skills, experience in house insurance, and the ability to adapt solutions to client needs. Join a dynamic team dedicated to making a positive impact within a collaborative environment.

Benefits

Flexible hours

Hybrid working arrangements

Diversity and inclusion support

Qualifications

• Experience in house insurance.
• Strong understanding of the insurance market.
• Ability to assess client risks and develop tailored insurance solutions.

Responsibilities

• Manage a book of business and contribute to high client retention.
• Serve as the first point of contact for claims and renewals.
• Build relationships by understanding client needs.

Skills

Customer Service

Negotiation

Attention to Detail

Job description

Who are we?

Howden is a collective – a group of talented and passionate people around the world. We have pushed the boundaries of insurance through collaboration. Our strength lies in our ability to work as a powerful international team of 18,000 employees across over 100 countries.

People join Howden for various reasons, but they stay for our unique culture. It’s what sets us apart and keeps our employees engaged. Whether your priorities are work/life balance, career progression, sustainability, or volunteering, you'll find like-minded individuals driving change at Howden.

Personal Lines - Account Executive

As an account executive, you will manage a book of business, playing a critical role in growing, retaining, and servicing clients' insurance needs. Your market insights and recommendations will contribute to high client retention.

You will be the first point of contact for claims, renewals, and advising clients on policies suited to their lifestyles, needs, and budgets. Excellent customer service skills and the ability to build relationships are essential. You should have extensive knowledge of the insurance market and how to adapt to client needs.

About the candidate:

• Experience in house insurance

• Strong understanding of the insurance market and negotiation skills with insurers

• Ability to deliver first-class customer service and build relationships by understanding client needs and circumstances

• Ability to assess client risks and develop tailored insurance solutions providing adequate coverage at competitive prices

• Attention to detail

• Ability to work with third parties such as underwriters, claims handlers, and loss adjusters on behalf of clients

What do we offer in return?

A career defined by you. At Howden, we value diversity and seek individuals who share our values:

• Success comes from trying something new

• We support each other through everyday moments and challenges

• We aim to make a positive difference at work and beyond

Reasonable adjustments

We are committed to providing accommodations to align with your needs, including software, IT, office setups, flexible hours, or hybrid working arrangements.

If you’re interested but unsure if this role is right for you, apply anyway. If your profile matches the role’s criteria, we will contact you to discuss possible adjustments.

*Note: Not all positions can accommodate changes to working hours or locations. Contact your Recruitment Partner for more information.