Account Director - Wholesale Fixed

TN United Kingdom; Birmingham; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading telecommunications company is seeking an Account Director to enhance customer relationships and drive revenue growth. The ideal candidate will have extensive experience in the Wholesale/Network Infrastructure market, with a proven track record in sales and leadership. Join a dynamic team committed to innovation and customer satisfaction in Birmingham.

Benefits

Comprehensive benefits package

Inclusive culture

Qualifications

• Experience in Wholesale/Network Infrastructure telco market.
• Leadership in closing multi-million pound deals.
• Ability in opportunity generation and revenue retention.

Responsibilities

• Maintain and elevate customer relationships.
• Lead virtual teams across pre-sale, delivery, and in-life stages.
• Drive customer perception and Net Promoter Score.

Skills

Sales

Leadership

Communication

Relationship-building

Job description

Social network you want to login/join with:

Account Director - Wholesale Fixed, Birmingham

col-narrow-left

Client:

Virgin Media

Location:

Birmingham, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

14eb0cd285a4

Job Views:

3

Posted:

19.05.2025

Expiry Date:

03.07.2025

col-wide

Job Description:

Virgin Media O2 is seeking an Account Director to join the Critical Network Infrastructure (CNI) account team, responsible for new business and existing revenue for select partners. The role involves maintaining and elevating customer relationships, representing VMO2 Fixed Wholesale, and leading virtual teams to ensure success across pre-sale, delivery, and in-life stages.

We seek an experienced sales professional with a strong business development mindset and excellent senior partner leadership skills. Experience in the Wholesale/Network Infrastructure telco market, including knowledge of key players and macro trends—particularly with MNOs, broadcast, and Towercos—is essential.

The ideal candidate will have a strong desire to inspire change, a proven sales track record, and excellent communication and interpersonal skills. A key focus is driving customer perception and Net Promoter Score, with support from the virtual team.

Who we are

Virgin Media O2 is the UK’s fastest broadband network, the nation’s best-loved mobile brand, and one of the UK’s biggest companies. We have diverse, talented teams committed to offering the UK more choice and value through our customer-centric values and ambitions.

We are Virgin Media O2, and we look forward to your contributions.

Accessible, inclusive and equitable for all

Virgin Media O2 is an equal opportunities employer, committed to removing bias and barriers, fostering equity and inclusion in all aspects of our work, and encouraging authentic self-expression throughout your application journey.

The must haves

To be considered, you must have:

• Specific experience in the Wholesale / Network Infrastructure telco market, key players, and macro trends, especially with MNOs, broadcast, and Towercos
• Leadership experience in closing multi-million pound (£5M+) complex, strategic deals through virtual teams
• Proven ability in opportunity generation, revenue retention, managing large strategic customers, generating annual revenues over £5M
• Strong commercial acumen, financial literacy, and understanding of how commercial propositions impact P&L and Capex
• Technical understanding of Fibre and Optical networks and deployment criteria for wholesale partners
• Experience engaging with senior/board-level executives (C-level)
• Outstanding sales and account management skills

The other stuff we are looking for

We'd also love you to bring:

• A business development mindset
• Excellent communication and presentation skills
• Relationship-building skills with internal and external partners, including leading virtual teams

What's in it for you

We aim to celebrate our people and foster an inclusive culture that empowers everyone. Our reward package includes benefits and extras supporting you and your loved ones, ensuring comprehensive coverage for life's surprises.