Account Director (FTC)

Taxi Studio Limited; West of England; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Health Cashback Plan

Private Healthcare

Enhanced Pension Contributions

Enhanced Maternity and Paternity

Life Assurance Plan

Hybrid Working

Flexible Working Hours

Paid Volunteering Day

Job summary

Taxi Studio Limited is seeking an Account Director to lead and grow client accounts, building long-term partnerships and driving fee growth. You will deliver against client development plans, ensure commercial performance, and expand Taxi Studio's value and influence.

You will shape quarterly plans, provide strategic counsel, and work with brand, creative, and sustainability goals to align projects with client priorities, while mentoring team members and upholding our Code of Conduct.

Qualifications

• Proven ability to grow and manage client relationships across multiple accounts.
• Ability to provide strategic counsel beyond briefs and unlock growth opportunities.
• Strong leadership to guide teams and influence cross-functional partners.

Responsibilities

• Direct key client relationships and establish best-practice ways of working.
• Advise on project direction and manage cross-team alignment with brand and sustainability goals.
• Own the commercial viability of proposals, ensuring accurate scopes and forecasts.
• Sign off on brief alignment and ensure production standards before client release.
• Mentor team members and support career progression and wellbeing.

Skills

Client relationship management

Strategic counsel

Leadership

Commercial acumen

Job description

Client Teams' Purpose: To grow sustainable client relationships, accounts and fee. Account Director's Purpose: To direct client relationships and surpass annual client targets.

As an Account Director at Taxi Studio, you'll lead and grow your client accounts, building long-term partnerships, steering fee growth, and unlocking creative and strategic opportunities. You'll be accountable for delivering against your client development plans, ensuring commercial performance, and expanding Taxi Studio's value and influence. With your insight and direction, clients will view you as a proactive, high-value partner - while always working in accordance with our Code of Conduct

Client Leader

You'll direct key client relationships while establishing best practice ways of working, providing strategic counsel and challenging expectations to unlock growth. As a high-value partner, you'll elevate conversations beyond the brief, showcasing the full breadth of Taxi Studio's capabilities. By identifying opportunities, leveraging referrals, and driving account development, you'll create and maintain quarterly plans that demonstrate measurable impact.

Project Advisor

You'll advise on project direction, guiding cross-team alignment with brand, creative, and sustainability goals. You'll oversee prioritisation, manage escalations, and take accountability for commercial oversight, profitability, and accurate financial forecasting. You'll ensure resourcing aligns with commercial and client priorities, collaborating with the Resource Manager to balance workloads and resolve challenges that may impact delivery.

Commercial Driver

You'll be accountable for delivering against your fee targets and ensuring profitability across your accounts. You'll own the commercial viability of proposals, ensuring scopes, estimates, and financial forecasts are accurate, efficient, and sustainable.

Quality Assurer

You'll sign off on brief alignment and ensure compliance with delivery/production standards before client release. You'll work with the Design Team leads and the Project Director to ensure all projects are completed with excellence and meet ours and our clients' standards.

Team Mentor

You'll lead by example, offering clear, on-the-job guidance while helping team members sharpen their thinking, communication, and performance. You'll delegate to empower, not offload, and you may line-manage one or more colleagues, supporting their career progression and general wellbeing.

Five Important Things

1. Our Code of Conduct

Taxi Studio's three founders founded three values; they've since become the bedrock of our culture.

So, on joining us, you'll be asked to embrace (and sign) our Code of Conduct:

• Live Fearless: We'll encourage you to embrace the extraordinary, think bigger, seek to improve, step into the unknown, back yourself, and be true to yourself.
• Form Real Relationships: We'll expect you to do the right thing, treat others with respect, champion your colleagues, seek to assist not obstruct, give constructive feedback, and be kind to yourself.
• Play Fair: We'll need you to always seek first to understand, collaborate without ego, bring the joy, say 'no' when you need to, take responsibility for your actions, and be aware of your impact.

2. Your Benefits

You'll be remunerated and rewarded based on your contribution to the business, and you'll benefit from an array of benefits, too, including:

Health Cashback Plan/Private Healthcare, Enhanced Pension Contributions, Enhanced Maternity and Paternity, Life Assurance Plan, Hybrid Working and Flexible Working Hours, plus a Paid Volunteering Day - so you can do some good, on us.

And while its not a benefit, we operate a fair salary policy, which is reviewed every year and rigorously benchmarked against industry salary benchmarks.

3. Career Caretaking

We'll regularly check in with you to see how things are going - celebrating wins, talking through challenges, and setting clear goals to review next time. You can choose to work with a mentor and will always have access to our in-house coach. We also offer plenty of training throughout the year, plus an annual personal budget to support your wellbeing. And if you need a break, you're encouraged to take a 'duvet day' (or two) to look after your mental health.

4. Diversity, Equity & Inclusion

No matter who you are, where you're from or what experience you may or may not have, you are very welcome to interview for a position at Taxi Studio. We uphold diversity of thought and support diversity in people. We seek divergent thinkers. And people that are smart and nice. It's that simple.

5. Being an Independent B Corp Business

We believe how we work matters just as much as what we do. Being an independent B Corp helps us stay true to that - free from the corporate red tape and shareholder pressures you'll find in network agencies, we answer only to our people, the planet, and the brief.