Account Director - Event Services

Page Personnel; Greater London; Hybrid; GBP 70,000 - 85,000; Full time

Benefits offered by this job

Hybrid working

Career progression

Generous benefits

Performance bonus

Job summary

Page Personnel is recruiting an Account Director for our London-based events services team. You will manage a major client, drive revenue growth, and lead strategic account planning with cross-functional teams to deliver exceptional event experiences.

The role requires strong relationship-building, negotiation, and a data-driven approach to forecast revenue and identify opportunities. Hybrid working with three days in the office is offered, along with a generous benefits package.

Qualifications

• Proven experience in business development or revenue-generating account management.
• Exceptional communication, negotiation, and relationship-building abilities.
• Demonstrated success in driving revenue growth and securing new business opportunities.
• Strategic thinker with data-driven decision making.

Responsibilities

• Manage and grow a major existing client relationship to maximise satisfaction and revenue.
• Develop and implement strategies to upsell and cross-sell services within the account.
• Lead strategic account planning to meet client goals and maximise revenue potential.
• Collaborate with sales to pursue new business opportunities and close deals.
• Forecast revenue and produce regular reports on performance and projections.
• Coordinate with marketing, product development and delivery teams to meet client needs.

Skills

Client relationships

Negotiation

Sales strategy

Revenue growth

Cross-selling

Tools

CRM (Salesforce)

Microsoft Excel

PowerPoint

Job description

• rapidly growing industry leading events service provider
• fantastic culture, career progression opportunities and earning potential

About Our Client

My client is a leading events and engagement agency that creates impactful live, virtual and hybrid experiences for some of the world's most recognised brands, public sector organisations and associations. Combining audience insight, strategic communications and exceptional event delivery, we help our clients connect with their people, inspire action and deliver lasting results.

Job Description

Key elements of the role will include: Client Relationship Management

• Build and maintain a strong relationship with a major existing clients, understand their business needs and objectives.Serve as the primary point of contact for the client, ensuring maximum satisfaction and that any/all concerns are addressed promptly.
• Revenue GrowthDevelop and implement strategies to up-sell and cross-sell services.Identify new revenue opportunities withing the client account and collaborate with the sales team to close deals.
• Strategic Account PlanningConduct thorough account assessments to understand client the client's goals, challenges, and growth opportunities.Develop and implement strategic account plans to maximise revenue potential.
• Sales LeadershipCollaborate with the sales team to identify and pursue new business opportunities.Lead sales presentations, negotiations, and the overall sales process.
• Forecasting and ReportingAnalyse sales data and market trends to forecast revenue and identify areas of improvement.Prepare regular reports for management, detailing sales performance, client feedback, and revenue projections.
• Cross-Functional CollaborationWork closely with other departments, including marketing, product development, event delivery teams, and customer support, to ensure a unified approach to meeting the client's needs and revenue goals.
• Contract ManagementNegotiate and finalise contracts, ensuring favourable terms for both the client and the company.Collaborate with legal and finance teams to ensure compliance and risk mitigation.

The Successful Applicant

• Proven experience in business development or revenue generating account management roles, preferably within the communications industry (ability to sell a service).
• Exceptional communication, negotiation, and relationship-building abilities.
• Demonstrated success in driving revenue growth and securing new business opportunities.
• Strategic thinker with a data-driven and results-oriented approach to decision-making.
• Excellent organisational and time management skills, with the ability to prioritise and manage multiple initiatives simultaneously.
• A positive thinker, you are the kind of individual who constantly challenges yourself to exceed expectations and is not easily deterred from achieving goals.
• Experience in successful strategic planning, execution and the ability to accurately forecast revenue.
• Strong verbal and written communication skills and excellent in delivering presentations.
• Proven track record in winning new business and maintaining relationships.
• Improving relationships with both internal and external stakeholders.
• Leads seeking out/developing new or current business relationships.
• Lead any client RFP/QBR/ABR process.
• Excellent interpersonal & administration skills.
• Excellent processing & time management skills.
• Proficient in Microsoft Excel, Word & PowerPoint.
• Driving success via using initiative, determination & persistence.
• Previous working knowledge of a CRM system (ideally Salesforce).

What's on Offer

• £70,000 - £85,000 base (depending on experience) + performance based bonusHybrid working - 3 days/week in the officeFantastic culture & Career progression opportunitiesGenerous Benefits Package

Account Director - Event Services - City of London, England