Account Director

Neos Networks; Perth; Hybrid; GBP 50,000 - 80,000; Full time

Job summary

A leading company in telecoms and utilities is seeking an experienced Account Director to drive profitable revenue through relationship management and strategic account growth. This permanent, full-time role offers hybrid working opportunities and emphasizes collaboration across teams. Ideal candidates will have a robust track record in business development, especially within the utilities sector, and possess excellent communication and negotiation skills.

Benefits

Performance related bonus

Benefits supporting family and wellbeing

Qualifications

• Demonstrable experience in building relationships and delivering outcomes for clients.
• Experience in working across and influencing at C-level.
• Good understanding of telecoms and utilities markets.

Responsibilities

• Responsible for delivery of personal KPIs and targets for customer NPS performance.
• Develop clear pursuit and/or account plans to meet growth objectives.
• Tailor value propositions for customers and prospects.

Skills

Strategic Selling

Business Development

Account Management

Commercial Acumen

Negotiation Skills

Excellent Communication Skills

Tools

MS Office

CRM

GIS

Job description

Base location: Perth/Glasgow with hybrid working

Salary: £neg dep on experience + performance related bonus + a range of other benefits to support your family, finances, and wellbeing

Working Pattern: Permanent Full time with the option of hybrid working

What is the role?

Building on our current success within our Utilities vertical, we are looking for an experienced Account Director to deliver profitable revenue through developing our utilities accounts

The successful candidate will:

Have demonstrable experience in building relationships & delivering outcomes for Clients.

Find, develop, and win profitable revenue within Account.

Ensure all financial targets are achieved with focus on profitable revenue.

Demonstrate experience of delivering successful management of Utilities Clients, ideally that operate in the UK.

Support the delivery teams to ensure all contract revenue is delivered as planned and within customer timescales.

Have experience in working across and influencing at C-level.

What other experience is desired?

Collaborating with senior account directors, product management and marketing to ensure that the features, benefits, positioning, and pricing are thoroughly understood by target customers.

Working with deal sizes can range from tens of thousands to multi million pounds and you will be expected to be comfortable working with customers across a broad spectrum of opportunities of various types.

Be a confident and tenacious salesperson with a firm grasp on the UK Telecoms market, with Utilities business development experience and a knowledge of current trends, competitor positioning, market dynamics and developments.

Knowledge and understanding of Energy customers, frameworks and customer behaviours is essential.

A good understanding of working within a large matrixed environment to deliver high value proposals and solutions to customers.

Responsibilities:

Ultimate responsibility for the delivery of all personal KPIs and targets & responsibility for customer NPS performance

Full understanding of Neos Networks’ go to market propositions, creating tailored value propositions for customers and prospects

Developing clear pursuit and/or account plans to meet the growth objectives (with relevant stakeholder engagement across Marketing, Operations, Delivery, Commercial and Sales Management)

Skills and Experience:

Demonstrable track record of Strategic Selling/Business Development/Account Management

Ability to influence at both day to day/operational and C Level & to build effective cross-functional working relationships

Drive and define timescales and influence client decision making processes

Excellent communication skills both verbal and written

Self-motivated, enthusiastic and professional with first class presentation skills

Good understanding of telecoms & Utilities market

Strong commercial acumen and negotiation skills

IT literate – MS Office, CRM, GIS etc

Next Steps

All applications should be submitted online, and I'll be back in touch after the vacancy closing date to let you know the outcome. Should you need any further assistance please contact [e-mail]