Account Director

Craft Agency Ltd.; Greater London; Hybrid; GBP 60,000 - 65,000; Part time

Job summary

Craft Agency Ltd. is seeking a freelance Account Director to lead a portfolio of foodservice and FMCG accounts with end-to-end ownership. You’ll manage live new-business activity, drive revenue growth and take full P&L responsibility while guiding strategy and client discussions.

You’ll chair senior client meetings, partner with internal specialists and the leadership team, and deliver campaigns on time and to brief for defined engagements.

Qualifications

• Senior client services operator with agency experience.
• Owned client P&L and led campaigns end-to-end.
• Led senior client relationships with confidence.
• Freelance engagement with defined scope and responsibilities.

Responsibilities

• Own a portfolio of foodservice and FMCG accounts end-to-end.
• Drive revenue growth, forecast, and protect GP% targets.
• Lead key meetings and presentations with senior client stakeholders.
• Shape strategy and identify growth opportunities for accounts.
• Collaborate with internal specialists and leadership on briefs and delivery.

Skills

Account management

P&L management

Forecasting

Strategic thinking

Client relationship management

Job description

The agency behind this contract is a specialist creative and strategic partner to some of the world’s most recognised food, beverage and foodservice brands – including household FMCG names that have been core clients since the business began.

For a freelance Account Director, this role means live new-business activity and expanding accounts rather than caretaking.

The Role
You’ll own a portfolio of foodservice and FMCG accounts end-to‑to‑end – likely two to four core accounts – as the primary relationship owner with senior client stakeholders. That means full P&L responsibility: driving revenue growth year-on-year, forecasting, protecting GP% targets, and keeping a complete grip on financials and timelines.

But this is not a delivery seat. You’ll shape strategy, challenge thinking in the room, and identify where accounts can grow. You’ll run the key meetings and presentations, work alongside internal specialists and the senior leadership team, and contribute to both new and existing business. Reporting to the Director of Client Growth, you’ll sit at the point where commercial ambition, client trust and campaign delivery meet, with real influence over the brief, the work, and the direction of each relationship.

The Package
£60,000 – £65,000 pro rata
Hybrid working: 2-3 days on-site
3 – 6 month contract

The Person
You’re a senior client services operator – an Account Director, or a Senior Account Manager ready to step up – with several years agency-side behind you. You’ve owned client P&L, run campaigns from brief to evaluation, and led senior relationships with confidence.
Experience in the food, beverage, foodservice or hospitality spaces will help you land quickly. As a freelancer, you’re looking for a defined engagement with genuine responsibility, not a holding pattern.