Account Director

RedCat Digital; Greater London; Hybrid; GBP 63,000 - 77,000; Full time

Benefits offered by this job

Hybrid working in London

25 days annual leave + birthday off

Work-from-anywhere allowance

Team socials and agency events

Work with ambitious brands

12-month maternity cover

Job summary

RedCat Digital in London is seeking a Social Media Account Director on a 12-month maternity cover. You will lead three client accounts, act as the senior day-to-day client lead, and manage two direct reports in a hybrid London-based role.

You will drive organic social and content ideation, collaborate with strategy, paid and production teams, and ensure high-quality work that aligns with trends. Strong leadership and commercial awareness are essential.

Qualifications

• Proven experience as Account Director or senior client lead in social, creative or integrated agencies.
• Strong client relationship and stakeholder management skills.
• Commercially aware with track record of growing client accounts.
• Excellent communication, presentation and organisational skills.

Responsibilities

• Lead relationships across three client accounts and act as senior point of contact for key stakeholders.
• Oversee organic social content production and ideation across accounts.
• Develop and introduce new content ideas and social-first concepts.
• Manage and develop two junior team members, providing guidance and feedback.
• Lead client meetings, presentations and account reviews.

Job description

Social Media Account Director | 12-Month Maternity Cover

Salary: Up to £70,000 per annum

Location: London

12-month fixed-term maternity cover

Are you an experienced agency-side Account Director with a strong background in social media?

Do you combine excellent client management and commercial awareness with a genuine understanding of social, content and creative campaigns?

We are working with a growing social agency that is looking for a Social Media Account Director to join its team on a 12-month maternity cover contract.

You will take ownership of three key client accounts, act as the senior day-to-day client lead and manage two direct reports. This is a varied role combining senior client management, team leadership, commercial development and hands‑on social and creative thinking.

The Role

You will be responsible for building and maintaining strong relationships across three client accounts, ensuring the agency delivers high‑quality work while identifying opportunities to develop and grow those relationships.

Social is a key part of the role. You will oversee organic content production and ideation, contribute creative ideas and ensure the work remains relevant, engaging and aligned with the latest social trends.

You will also work closely with strategy, paid and production teams, while managing and developing two members of the team.

This would suit someone who is commercially minded and confident with clients, but who is still genuinely passionate about social and wants to be involved in the creative thinking rather than simply managing the account.

Key Responsibilities

• Lead and manage relationships across three client accounts.
• Act as the senior point of contact for key client stakeholders.
• Build trusted client relationships and confidently manage expectations.
• Oversee organic social content production and ideation across the three accounts.
• Develop and introduce new content ideas, creative concepts and social‑first thinking.
• Oversee always‑on content and reactive social briefs.
• Work closely with strategy, paid and production teams to deliver high‑quality campaigns.
• Manage and develop two direct reports, providing guidance, mentoring and performance support.
• Lead client meetings, presentations and account reviews.
• Ensure deliverables are completed on time, on budget and to a high creative standard.
• Develop proposals, presentations, strategies and pitch materials.
• Identify opportunities to grow existing accounts and introduce additional agency services.
• Maintain a strong understanding of account performance and commercial opportunities.
• Oversee reporting and campaign performance reviews.
• Support new business pitches and wider agency growth initiatives.
• Ensure client feedback is effectively communicated and translated into clear actions.

What We're Looking For

• Proven experience in an Account Director or similar senior role within a social, creative or integrated agency.
• A strong agency background is essential.
• Genuine social media expertise and a strong understanding of organic social and content.
• Someone who keeps up with what is happening across social platforms and understands how brands can use trends and cultural moments effectively.
• Strong client relationship and stakeholder management skills.
• Comfortable dealing with senior client contacts and managing relationships independently.
• Experience managing and developing team members.
• Commercially aware, with experience identifying opportunities to grow client accounts.
• Strong creative instincts and the ability to contribute ideas and concepts.
• Excellent communication, presentation and organisational skills.
• Able to manage multiple accounts and competing priorities in a fast‑paced agency environment.
• A proactive, solutions‑focused approach with strong attention to detail.

What's On Offer

• Salary up to £70,000 depending on experience.
• 12-month fixed‑term maternity cover contract.
• Hybrid working in London.
• 25 days annual leave plus your birthday off.
• Two weeks' work‑from‑anywhere allowance per year, pro rata.
• Regular team socials and agency events.
• The opportunity to work with ambitious and recognisable brands.

This is an excellent opportunity for a Social Media Account Director who wants a role that genuinely combines client leadership, commercial responsibility, team management and social‑first creative thinking.