Account Director

Allison Worldwide; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Allison Worldwide is seeking an Account Director with expertise in social media and digital communications to join our London team on a 12-month fixed-term contract for maternity cover, starting August 2026.

This mid-level role involves leading client relationships, developing social-first campaigns, and ensuring quality delivery across accounts. The ideal candidate will have strong experience in managing campaigns and guiding clients on effective strategies.

Qualifications

• Strong expertise in social media strategy and execution.
• Proven ability to lead social and digital campaigns.
• Confidence in advising clients on best practices.

Responsibilities

• Lead strategic digital communications programmes.
• Develop and oversee social-first campaigns.
• Manage account performance against KPIs.

Skills

Social media strategy

Digital communications

Client relationship management

Campaign strategy

Job description

About Us

We imagine the new. Inspire the next. And use the power of our creativity to help build up those around us. At Allison, we provide a limitless environment where you can build, create, and grow. Our openly collaborative and highly supportive culture is free from bureaucracy and red tape. With over 1,000 innovators from diverse backgrounds, we break new ground for world‑class clients across 50 global markets and dozens of industries. We believe in creating a space where everyone can freely express their opinions, share their ideas and dreams for the future, and be themselves.

We foster an inclusive culture that attracts builders from all backgrounds who can envision new solutions and create outcomes that move our clients' businesses forward, while helping everyone on the team learn and grow together. Our shared ideal of the builder's mindset is limitless and available to everyone, and we push the boundaries to create new and innovative solutions for our clients and ourselves. We create lasting impact and relationships, and our culture fosters meaningful connections and friendships that last beyond the workplace. If you're ready to join a team that pushes you to be your best, supports you every step of the way, and celebrates your successes, welcome to the Allison family.

Overview

We are looking for an Account Director with strong social media and digital communications expertise to join our London team on a 12-month fixed‑term contract (maternity cover), starting August 2026. This mid‑level role is responsible for leading client relationships, contributing to digital strategies, and ensuring high‑quality delivery across accounts. You will play a key role in developing social‑first and digitally‑led campaigns, advising clients and internal teams on best practice, innovation, and performance. You will also support team development, contribute to new business opportunities, and help maintain a positive and inclusive team culture. This role supports a variety of clients across different sectors so requires a generalist focus.

Responsibilities

• Act as a day‑to‑day client contact, leading the delivery of strategic digital communications programmes
• Develop and oversee social‑first campaigns, ensuring alignment across channels
• Provide expert guidance on social media strategy, content development, platform trends, and performance metrics
• Identify client opportunities and recommend creative, insight‑led solutions
• Lead, support, and mentor account team members, fostering growth and collaboration
• Oversee account performance against KPIs, ensuring measurable results
• Manage account budgets and team resource allocation
• Contribute to new business development, including proposals and pitches
• Support internal initiatives such as training, knowledge sharing, and team development

Qualifications

• Demonstrated strong expertise in social media strategy and execution
• Proven ability to lead social and digital campaigns, including campaign strategy, content development, channel planning, and performance analysis
• Strong understanding of the organic social landscape, including emerging platforms and trends
• Experience managing client relationships and leading account teams
• Confidence in advising clients on social media best practices, innovation, and measurement
• Experience managing budgets and delivering work within scope
• Strong collaboration and communication skills
• Experience in influencer marketing is a plus

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, or any other protected characteristic in accordance with applicable laws.