Account Director

Digital Waffle; City Of London; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

Digital Waffle, a global influencer marketing and creative agency, is hiring an Account Director to lead strategic relationships with major lifestyle and consumer brands in London. You will oversee the full client relationship, shaping campaigns across social, influencer, content and experiential while ensuring commercial performance and delivery excellence.

The role emphasizes a holistic view of marketing activity across accounts, senior stakeholder management, and opportunities to grow

Qualifications

• Experience in a client services role leading major brand accounts.
• Ability to manage senior stakeholders and cross-functional teams.
• Strong track record of growing accounts and delivering campaigns across multiple channels.

Responsibilities

• Lead senior client relationships across key brand accounts
• Take a holistic view across marketing campaigns including influencer, social, digital content and experiential activations
• Act as the strategic lead across accounts, shaping campaign direction and growth opportunities
• Oversee end-to-end campaign delivery alongside internal creative, production and strategy teams
• Identify opportunities to grow accounts commercially and expand campaign scope
• Manage budgets, timelines and performance reporting across multiple campaigns
• Ensure campaigns deliver measurable results and align with brand objectives

Skills

Client Director

Senior Account Director

Holistic marketing view

Commercial awareness

Leadership

Job description

A global influencer marketing and creative agency is hiring a Account Director to lead strategic relationships with major lifestyle and consumer brands.

This role requires someone who can take a holistic view across marketing activity on an account. You will oversee the full client relationship, shaping campaigns across social, influencer, content and experiential while ensuring commercial performance and delivery excellence.

Role:

Client Director

Location:

London (Liverpool Street) - 3 days per week onsite

What you’ll be doing:

• Lead senior client relationships across key brand accounts
• Take a holistic view across marketing campaigns including influencer, social, digital content and experiential activations
• Act as the strategic lead across accounts, shaping campaign direction and growth opportunities
• Oversee end-to-end campaign delivery alongside internal creative, production and strategy teams
• Identify opportunities to grow accounts commercially and expand campaign scope
• Manage budgets, timelines and performance reporting across multiple campaigns
• Ensure campaigns deliver measurable results and align with brand objectives

What you’ll need:

• Strong experience in a Client Director, Senior Account Director or similar client services role
• Background working within marketing, influencer, social or creative agencies
• Ability to take a holistic view across marketing activity on an account rather than focusing on a single channel
• Proven experience managing large brand relationships and senior stakeholders
• Strong commercial awareness with experience growing accounts
• Excellent communication and leadership skills

What’s on offer:

• Hybrid working with 3 days per week in a Liverpool Street office
• Opportunity to work with globally recognised lifestyle and consumer brands
• A fast-growing agency environment with high-profile campaigns and clients

This role would suit a commercially minded client services leader who enjoys shaping marketing strategy while ensuring exceptional delivery across complex campaigns.