Account Director

Equans; Birmingham; On-site; GBP 70,000 - 90,000; Full time

Job summary

Equans is seeking an experienced Account Director for a key role in Birmingham. This full-time position involves managing operational contracts, driving organic growth, and leading teams across various sectors. The successful candidate will demonstrate excellent leadership, strong commercial acumen, and a commitment to safety and innovation in service delivery.

Benefits

25 days annual leave (+ public holidays)

Life Cover equivalent to 3 times annual salary

Employee discount shopping schemes

Gym membership discounts

Cycle to work scheme

Holiday purchase scheme

Corporate social responsibility days

Learning opportunities including professional qualifications

Access to employee networks for underrepresented groups

24/7 Employee Assistance Program

Qualifications

• Experience in multiple sectors such as Education, Healthcare, and Government.
• P&L ownership for contracts delivering FM services.
• Ability to manage key customer relationships and contribute to business development.

Responsibilities

• Manage operational contracts, ensuring delivery meets safety and efficiency standards.
• Drive organic growth through project delivery and client relationships.
• Lead and direct teams to achieve financial performance targets.

Skills

Commercial acumen

Leadership

Customer relationship management

Organizational skills

Financial analysis

Education

Degree level or equivalent experience

Job description

EQUANS is looking for an Account Director to join our team in Birmingham on a permanent basis. This is a full-time role working 37.5 hours per week. On offer is a competitive salary, company vehicle or allowance, bonus and benefits package.

The post-holder will be responsible for an operational contract(s) with respect to delivery, Health and Safety, staff, growth, and financial performance to agreed targets. Responsible for driving significant organic growth (% per annum to determined) mainly through the delivery of projects on the retained estate. The post-holder will be responsible for ensuring operations are delivered in a safe and efficient manner to the standard required commercially, as well as ensuring EQUANS internal processes and policies are adhered to. While Safety is a priority for our People, engagement and Responsible Business initiatives are also key aspects of the People Agenda.

This is a complex role as it is focused on delivery of services to a multitude of clients, to drive organic growth and be intrinsically linked with our work winning ambitions for driving Zero Carbon solutions as well as delivery and development of technical solutions.

Leadership-

• A clear appreciation of the commercial and operational delivery for Customers of varying size and scope
• Ensuring financial performance is achieved to meet agreed targets for COP, cash and organic growth
• Ensuring accurate reporting in relation to financial, operational, People and customer feedback
• Work closely with functional leads in Safety & Environment, Technical & Projects, Commercial & Risk, People & Engagement to deliver all aspects of Services

Customer Relationship Management -

• The post holder will be expected to manage Customer relationships at a strategic level working through a specific key account model and promoting Customer Advocacy

Organic Growth -

• The post holder will be responsible for organic growth within their region and with the Sales Function they will contribute to bid strategy and generate solutions

Innovation and Entrepreneurial thinking-

• The post holder will support product development and innovation to ensure EQUANS is continuously leading and meeting Customer expectations within the Energy and FM Sector
• Leading and directing the team to ensure the region has a high-performance culture, with continuous improvement a focus for all activities, retention of business accreditations and focus on employee engagement

What will you deliver?

• Senior Leader with experience in multiple sectors, such as Education, Healthcare and Central Government with experience within a complex technical environment
• Significant P&L ownership for a portfolio of contracts delivering FM services
• Working as part of the Senior Leadership Team responsible for developing an efficient organizational structure, strategy setting, client relationship building, business development and project management
• To optimise the profitability of the business
• To lead on the management of risk as well as opportunity, in a safe and compliant manner
• To develop and maintain strong relationships with Customers generating value and ensuring long-term business opportunities for the region
• Providing leadership to ensure compliance with statutory and Company practices across all service lines
• Leading and directing Operational leads throughout the contracts to ensure the business operates to a performance culture, with continuous improvement and increased employee engagement
• Ensuring a Talent pipeline/key successors are identified across the portfolio
• Deliver Services by displaying EQUANS Leadership competencies for example by working with integrity and developing trust, working Ethically, driving sustainable performance, working collaboratively through entrepreneurial and innovative thinking
• Work with the Business Development Team to develop objectives, pipeline and specific opportunities
• Develop plans to improve delivery of service and influence wider EQUANS programmes of development

What can we offer you?

On offer is a competitive salary, car or car allowance, bonus and benefits package, which includes;

• 25 days annual leave (+ public holidays)
• Life Cover equivalent to 3 times annual salary
• Employee discount shopping schemes on major brands and retailers
• Gym membership discounts
• Cycle to work scheme
• Holiday purchase scheme
• 2 corporate social responsibility days per year
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
• Attractive Employee Referral Rewards Scheme
• Access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.
• 24/7 Employee Assistance Program and access to mental wellbeing app

Who are we looking for?

• Ideally qualified to degree level or equivalent experience
• Significant experience operating at a Director level delivering FM and/or outsourced Solutions, ideally in multiple sectors
• Excellent commercial and financial acumen with experience of running P&L consisting of multiple clients / stakeholders
• Excellent presentation, influencing and motivation skills
• Inspirational people leader with experience of working collaboratively with a multi-disciplinary team in a matrixed organisation

This role includes a DBS Enhanced check therefore ability to pass is essential.

Who are we?

EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.

In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services - with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

EQUANS' 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

EQUANS is a Bouygues group company.

What's next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

As part of a positive action drive to address under-representation in senior management positions we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.

In support of our positive action measures, we will consider applications that do not meet all the technical requirements if candidates can demonstrate how transferable skills will enable them to successfully deliver the remit of the role in an environment which promotes a flexible working culture.

At Equans we're committed to delivering a culture where everyone's voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work. You'll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers.